Antonio "Tony" Baste
Clermont,FL
Summary
Insurance professional experienced in investigating and processing property insurance claims. Hardworking, dedicated and organized individual recognized for providing stellar service to policyholders. Claims Specialist with proficiency in claims processing and settlement preparation. Diplomatic and personable professional accustomed to handling sensitive, confidential information and investigating complex liability claims. Committed to maintaining customer satisfaction and contributing to company success.
Overview
12
12
years of professional experience
Work History
Claims Specialist II - Claims Property Wind & Hail
Nationwide
10.2022 - Current
- Responsible for remote handling of wind/hail claims across multiple jurisdictions nation-wide, handling a high volume of incoming claims in support of catastrophe events, claims varying in complexity within assigned authority limits consistent with best claims practices, company policies and legal requirements
- Director selected to participate in a supplement pilot team to handle team (both unrepresented and represented) supplements
- Current authority limit of $25K.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Claims Specialist I - Fire Proximity
State Farm
03.2022 - 09.2022
- Responsible for handling and managing a combination of accidental and weather-related homeowners, commercial, and large loss claims
- First point of contact meeting with insureds explaining coverages (A, B and C), inspecting and scoping losses either physically or virtually, determining coverage and estimating damages helping insureds recover from the unexpected
- Authority limit of $11K.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
Self Employed Home Inspector
10 Point Solutions LLC
03.2020 - 03.2022
- In the capacity of Home Inspector, responsibilities included inspecting homes for sale upon request of buyers or sellers
- Utilize my knowledge of all home systems including roofs, foundations, electrical, plumbing, HVAC, flooring, walls, etc
- Inspecting all systems and noting safety concerns along with any needed repairs accordingly.
Project Manager Florida Keys Division
NCN Electric, Inc.
06.2019 - 03.2020
- Hired to oversee the renovation of (2) existing buildings and new construction of (3) buildings at Stanley Switlik Elementary School in Marathon FL as well as the new construction of Monroe County School District Transportation building in Key West FL
- To include electrical as well as F/A, A/V, V/D, CCTV, Clock, Intercom and Access Control.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Florida Keys Division dissolved due to COVID outbreak.
Assistant/Estimator
Elite Property Solutions
09.2018 - 06.2019
- Assisted IA Alex Baste with Elite Property Solutions working for Premiere Claims and 470 Claims in visiting affected properties, assessing damages, obtaining pictures, sketching and preparing estimates.
Project Manager/Purchasing Manager
Florida Keys Electric, Inc.
12.2012 - 09.2018
- Originally hired as Project Manager, accepted the role of Purchasing Manager as well, handling purchasing duties to include daily materials purchasing, running and balancing accounting ledgers on large purchase orders and overseeing commodity buyouts
- As Project Manager administratively in charge of all facets of scope to include electrical installations, Emergency Generator, V/D, F/A, A/V, Access Control, UPS systems.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Education
Adjuster Pro Claims Adjusting -
Florida 6-20 License
11.2018
No Degree - Home Inspection Certificate
Home Inspector Certification
Miami, FL02.2007
Mike Holt Enterprises -
Journeyman Electrician License
01.1994
High school diploma - General Studies
LaSalle High School
Miami, FL05.1986
Skills
- Licensed 6-20 Resident All Lines Certified Adjuster (FL) License #W529981
- Xactimate X1 Level 2 Certification
- Certified Home Inspector 2007
- Windows 10 & 11
- Microsoft Office and 365
- Microsoft Teams
- Google Drive, Docs and Sheets
- ECS (Enterprise Claims System)
- Guidewire Claims Center & Policy Center
- Gateway / Empower / MICA / HOVER / EagleView / ISO
- Claims Processing
- Claims Investigation
- Verbal Communication
- Estimate Preparation
- Time Management
- Decision-Making
- Customer Service
- Teamwork and Collaboration
Timeline
Claims Specialist II - Claims Property Wind & Hail
Nationwide
10.2022 - Current
Claims Specialist I - Fire Proximity
State Farm
03.2022 - 09.2022
Self Employed Home Inspector
10 Point Solutions LLC
03.2020 - 03.2022
Project Manager Florida Keys Division
NCN Electric, Inc.
06.2019 - 03.2020
Assistant/Estimator
Elite Property Solutions
09.2018 - 06.2019
Project Manager/Purchasing Manager
Florida Keys Electric, Inc.
12.2012 - 09.2018
Adjuster Pro Claims Adjusting -
Florida 6-20 License
No Degree - Home Inspection Certificate
Home Inspector Certification
Mike Holt Enterprises -
Journeyman Electrician License
High school diploma - General Studies
LaSalle High School
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