Annalisa DeMunbrun
Lake Havasu City,AZ
Summary
Dedicated healthcare management professional with expertise in quality assurance and team leadership. Proven ability to enhance operational efficiency through effective training programs and process improvements, ensuring compliance with industry standards while providing exceptional patient care.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Verification Supervisor
Air Methods
10.2025 - Current
Area Supervisor
MRO
Portland, Oregon
06.2024 - 10.2025
- Manage workflow among on-site employees at multiple client sites to ensure maximum productivity and quality standards are met.
- Performs Quality Assurance monitoring of work performance for the ROI Specialists.
- Conducted productivity and performance reviews for ROI Specialists, ensuring compliance with policies and regulations.
- Collaborated with the Area Manager to monitor performance and deliver feedback for ROI Specialists.
- Manages employee schedules and approves biweekly payroll to include approval of PTO requests
- Enhanced MRO's reputation by providing courteous service to patients and medical staff, and effectively addressing customer needs.
Medical Records Supervisor
CODA, Inc.
Portland, OR
01.2023 - 06.2024
- Supervise and lead a team of medical records specialists, ensuring adherence to quality standards and regulatory compliance.
- Ensure strict compliance with HIPAA regulations and internal policies, guaranteeing the confidentiality and integrity of sensitive medical information.
- Led initiatives for process improvement and compliance in medical records management.
- Spearhead the implementation of new procedures and protocols, resulting in improved accuracy and efficiency in medical records management.
- Design and execute comprehensive training programs for new hires and existing staff, covering medical terminology, compliance standards, and utilization of health information systems (HIS).
- Conducted performance evaluations, provided mentorship, and facilitated ongoing training to enhance team efficiency and maintain high accuracy in record-keeping.
- Managed projects focused on quality control within electronic health records implementation.
- Oversee and coordinate projects related to electronic health records (EHR), maintaining a focus on quality control and accuracy throughout the implementation and maintenance phases.
Assistant Clinical Manager
Full Potential HRT Clinic
Portland, OR
09.2022 - 12.2022
- Created an operating environment that promoted effective, efficient, and safe operation of the clinic while addressing patients' and clinicians' needs.
- Monitored and analyzed patient appointment schedules and care operations to identify and resolve issues affecting patient flow.
- Established and maintained positive working relationships with clinicians to enhance collaboration and support.
- Coordinated procurement of medical and office supplies with staff, ensuring timely availability of essential equipment.
- Assists the Clinic Operations Director in ensuring timely repairs and proper functioning of office and medical equipment
Sales Associate
Hand and Stone Massage and Facials Spa
Camas, WA
06.2022 - 09.2022
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Assisted clients in selecting appropriate services and products for their needs.
- Developed strong relationships with clients to encourage repeat business and loyalty.
- Maintained a clean and organized sales floor to enhance customer experience.
- Worked with fellow sales team members to achieve group targets.
Health Unit Coordinator (HUC)
Providence
Portland, OR
03.2022 - 06.2022
- Coordinated patient admissions and discharges for multiple healthcare units.
- Facilitated communication between medical staff, patients, and families effectively.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Responded to patient call lights quickly and expedited appropriate follow-through.
- Assisted nursing staff with administrative tasks.
- Maintained unit supplies and equipment for medical staff and patient care needs.
Release of Information Specialist
CIOX Health
Remote, OR
10.2016 - 03.2022
- Released medical records in compliance with HIPAA; processed legal requests, disability record requests, and subpoenas while assisting patients and doctors' offices with records and conducting data entry.
- Collaborated on special projects for city and state agencies, ensuring compliance with quality assurance and risk management standards.
- Maintained compliance with privacy regulations and company policies.
- Utilized electronic health record systems to manage information requests.
Customer Sales Manager
ASHLEY FURNITURE
09.2019 - 03.2020
- Developed sales strategies to increase product visibility and engagement.
- Managed customer relationships to enhance satisfaction and loyalty.
- Trained team members on effective selling techniques and product knowledge.
- Managed customer inquiries, complaints, and requests in a timely manner.
- Analyzed customer feedback to identify areas for improvement in products and services.
- Oversaw inventory management to ensure optimal stock levels for customers.
Patient Care Coordinator
Mojave Family Healthcare
, Arizona
08.2018 - 09.2019
- Liaised with physicians, healthcare facilities, and patients to ensure effective communication and care coordination. Obtained authorizations and approvals for patients to facilitate timely access to necessary medical services. Schedule patients for their procedures or appointments. Supported medical assistants by preparing patients for procedures and conducting vital signs and ECGs, enhancing patient readiness and care quality.
- Ensured timely coordination of patient appointments to optimize clinic flow. and managed scheduling efficiently.
- Communicated with healthcare providers regarding patient care needs.
- Provided assistance to patients in understanding their treatment plans. in understanding treatment plans and procedures.
Emergency Department Technician
Boulder City Hospital
Boulder City, Nevada
09.2012 - 06.2013
- Assisted medical staff with patient care and monitoring in fast-paced environments.
- Collaborated with team members to ensure timely responses to patient needs.
- Provided support during emergency situations, following established protocols and procedures.
- Provided emotional support to patients and families during times of distress in the Emergency Department.
Education
High school diploma -
Boulder City High School
NevadaSkills
- Quality assurance
- HIPAA compliance
- Quality control management
- Medical record management
- Electronic health records
- Process improvement
- Workflow management
- Staff training coordination
Certification
CPR Certification, Certified Notary Public
December 2024 to December 2028
Oregon State, CRIS
February 2025 to February 2027
Timeline
Verification Supervisor
Air Methods
10.2025 - Current
Area Supervisor
MRO
06.2024 - 10.2025
Medical Records Supervisor
CODA, Inc.
01.2023 - 06.2024
Assistant Clinical Manager
Full Potential HRT Clinic
09.2022 - 12.2022
Sales Associate
Hand and Stone Massage and Facials Spa
06.2022 - 09.2022
Health Unit Coordinator (HUC)
Providence
03.2022 - 06.2022
Customer Sales Manager
ASHLEY FURNITURE
09.2019 - 03.2020
Patient Care Coordinator
Mojave Family Healthcare
08.2018 - 09.2019
Release of Information Specialist
CIOX Health
10.2016 - 03.2022
Emergency Department Technician
Boulder City Hospital
09.2012 - 06.2013
High school diploma -
Boulder City High School