Summary
Work History
Education
Skills
Timeline
Generic

Annalisa Flores

KATY,TX

Summary

Dynamic and dedicated professional with a strong background in customer service at Kohl's. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in operating point-of-sale systems with accuracy, while fostering positive relationships that drive repeat business. Committed to maintaining a clean and organized environment to elevate the shopping experience.

Work History

Cashier All in General

Kohl's, POS
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service, addressing inquiries and resolving issues promptly.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Assisted in inventory management by restocking shelves as needed.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Sam Rayburn HS
Pasadena, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Friendly, positive attitude

Timeline

Cashier All in General

Kohl's, POS

High School Diploma -

Sam Rayburn HS
Annalisa Flores