Annalise Shepard
Charlotte,MI
Summary
A driven graphic designer with 2 years of experience in remote design roles, specializing in photography, website design, and social media management. Proven ability to enhance customer engagement through creative visual content. Worked in customer service environment for 3 years. Strong leadership and teamwork skills, adept at conflict resolution and maintaining high customer satisfaction in fast-paced environments. Seeking to leverage design expertise in a dynamic team setting.
Overview
2
2
years of professional experience
Work History
Graphic Designer
Cobalt Community Research
Charlotte, MI
05.2024 - Current
Crafted visually appealing websites, executed photography and editing tasks, and produced marketing materials for new clientele.
Hostess
Outback Steakhouse
Lansing, MI
10.2023 - Current
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Greeted customers promptly and courteously upon their arrival to the restaurant.
- Monitored restaurant activity to determine seating and dining flow.
- Helped bus tables and ran food to patrons during high-volume periods.
- Maintained a professional appearance at all times while adhering to the dress code policy.
- Engaged with guests to maximize satisfaction with food and service.
Server
BigBoy
Charlotte, MI
02.2023 - 09.2023
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Memorized menu to help diners make informed meal choices.
- Assisted with training of new staff members.
- Persuaded or influenced guest purchase by enticing with higher margin items and add-ons.
- Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
- Listened to customer concerns and complaints and quickly rectified issues.
Education
Associate - Digital Media and Design
Lansing Community College
Lansing, MI06.2026
High School - undefined
Charlotte Senior High School
Charlotte, MI06.2025
Skills
- Complex problem solving
- Active learning
- Customer service
- Handling complaints
- Social perceptiveness
- Professional presentation
- Creating ideas
Awards
- Honors award for GPA of 3.8 in High School
- Presidents list for GPA of 3.9 in college
MY PORTFOLIO
annas-website
Timeline
Graphic Designer
Cobalt Community Research
05.2024 - Current
Hostess
Outback Steakhouse
10.2023 - Current
Server
BigBoy
02.2023 - 09.2023
High School - undefined
Charlotte Senior High School
Associate - Digital Media and Design
Lansing Community College