Annaly Aldana
Brown University Health
Providence,RI
1
Language
10
years of professional experience
Experienced healthcare operations professional with nearly 10 years supporting clinical research and patient interactions. Expertise in administrative support, data management, and scheduling within fast-paced environments. Delivers clear communication and effective problem-solving to enhance patient and research participant experiences. Bilingual in English and Spanish.
Work History
Clinical Research Assistant
9 Years 9 Months- Coordinate daily clinical research activities while ensuring compliance with HIPAA, IRB, and study protocols.
- Served as primary point of contact for research participants, physicians, and healthcare professionals, ensuring exceptional customer service and timely follow-up.
- Schedule participant visits, coordinate appointments, and maintain clinical data in electronic databases, ensuring data integrity and quality.
- Prepared and managed confidential study documentation, maintaining strict compliance with regulatory requirements to protect participant information.
- Respond to participant questions by phone, email, and in person, resolving concerns professionally and efficiently.
- Review medical records and verify documentation for completeness and accuracy.
- Tracked study milestones, deadlines, and participant follow-up activities, ensuring adherence to study timelines and participant engagement.
- Utilize Microsoft Excel, Word, Outlook, REDCap, and electronic record systems to manage research activities and documentation
Education
BS - Health Studies
- BA in Spanish
- GPA: 3.8
- summa cum laude graduate
Skills
Customer support
Electronic Medical Records
Data management
Scheduling & Coordination
Administrative Support
Confidential Information Handling
Clinical Trial Management
Microsoft Office
Attention to Detail
Bilingual: English & Spanish
Participant Engagement
Communication skills
Languages
Spanish
Native or Bilingual
Timeline
Clinical Research Assistant
Brown University Health
11.2016 - CurrentRead More
The University of Rhode Island
BS from Health Studies
Read More