ANNALY N VILLALOBOS
Houston
Summary
Experienced and dedicated customer service professional with 4 years in high-pressure, fast-paced environments. Skilled in drink preparation, cash handling, order taking, and multitasking, with a strong ability to adapt quickly and work collaboratively as part of a team. Recognized for being a fast learner and maintaining a positive attitude under pressure. Now seeking to expand into a new career path where I can leverage my skills and contribute to the growth and success of a forward-thinking company.
Overview
4
4
years of professional experience
Work History
Server/Bartender
Olive Garden
Houston
08.2021 - Current
- Managed tables efficiently, ensuring prompt and attentive service to enhance customer satisfaction
- Crafted a variety of cocktails to enhance customer experience and satisfaction.
- Executed diverse duties concurrently to support seamless bar and dining experiences.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Processed customer orders efficiently, ensuring accuracy and timely service.
Education
General Studies -
San Jacinto College
Houston, TX07.2025
HIGH SCHOOL DIPLOMA -
C.E. King High School
Houston, TX06.2021
Skills
- Customer service
- Cash handling
- Order processing
- Time management
- Team collaboration
- Conflict resolution
- Multi-tasking
- Task prioritization
- Effective communication
- Guest engagement
- Liquor, wine, and food service
- Organization
- Beverage preparation
- Food safety
- Responsible beverage service
Timeline
Server/Bartender
Olive Garden
08.2021 - Current
General Studies -
San Jacinto College
HIGH SCHOOL DIPLOMA -
C.E. King High School