ANNA MAE PAREJA
Daly City,CA
Summary
Results-driven banking project operations professional with over 10 years of experience and a solid foundation in the healthcare sector. Proven track record in product development, process improvement, and fostering multi-departmental collaboration. Demonstrates strong skills in project coordination, quality assurance, and human resources management, while also excelling in patient care. Bilingual in English and Filipino, with exceptional organizational and communication abilities.
Overview
14
14
years of professional experience
Work History
Medical Records Assistant
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
07.2024 - 10.2024
- Supported departmental audits and inquiries.
- Assisted nursing team with patient admissions.
- Retrieved and organized patient medical records.
- Processed medical records requests with confirmed authorizations.
Admission Coordinator
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
04.2024 - 06.2024
- Oversaw all facets of patient admissions, maintaining accurate documentation and compliance.
- Ensured seamless transitions for patients through coordination with families and medical staff.
- Collaborated with medical and nursing staff to guarantee patient needs were addressed within the facility.
Business Support
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
02.2024 - 04.2024
- Created and compiled a comprehensive directory of resources and essential nursing department documents
- Supported the nursing staff by organizing administrative tasks and coordinating documentation efforts
Activity Director
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
08.2023 - 01.2024
- Designed and implemented activities tailored to enhance the quality of life for elderly residents
- Planned and organized activities to comply with Title 22 regulations, ensuring residents' safety and well-being
Social Services Designee
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
08.2021 - 05.2023
- Supported residents with various physical, mental, and psychosocial needs.
- Championed residents' rights and secured a safe living environment.
- Ensured consistent communication with families.
Quality Assurance Coordinator
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
06.2020 - 12.2020
- Supported quality improvement efforts through data collection, analysis, and reporting to optimize patient care.
- Facilitated teams for special projects focused on enhancing facility operations.
Human Resource Manager
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
02.2019 - 06.2020
- Oversaw recruiting, interviewing, and hiring of staff to meet operational needs
- Advised management on strategic planning and compliance with labor laws
- Managed employee benefits programs, conflict resolution, and disciplinary actions
- Developed and reviewed facility policies to ensure compliance with federal and state regulations
Assistant Activity Coordinator
Carlmont Gardens Skilled Nursing Facility
Belmont, CA
01.2011 - 03.2018
- Supported development and execution of daily activity programs for residents.
- Assessed residents' backgrounds and interests to design customized activity programs.
Education
B.A. - Industrial Organizational Psychology
San Francisco State University
A.A. - General Studies
City College of San Francisco
Skills
- Strong Organizational Abilities
- Effective Communication
- Client Support
- Collaborative Team Management
- Software Proficiency
- Strategic Problem Resolution
Previousbankingexperience
Marketing Campaign Analyst, Project Specialist - Phone Channel, Project Analyst, Underwriting Coordinator, New Accounts, Customer Service Representative, 10+ years in various roles within the banking industry, Supported multifaceted marketing campaign efforts to enhance market engagement and drive business growth., Managed phone channel projects ensuring seamless coordination and performance analysis., Monitored and controlled workflow of various underwriting functions., Provided solutions and support for customers phone inquiries in a timely and effective manner.
Languages
Tagalog
Native/ Bilingual
Affiliations
Highly active in church ministry
Timeline
Medical Records Assistant
Carlmont Gardens Skilled Nursing Facility
07.2024 - 10.2024
Admission Coordinator
Carlmont Gardens Skilled Nursing Facility
04.2024 - 06.2024
Business Support
Carlmont Gardens Skilled Nursing Facility
02.2024 - 04.2024
Activity Director
Carlmont Gardens Skilled Nursing Facility
08.2023 - 01.2024
Social Services Designee
Carlmont Gardens Skilled Nursing Facility
08.2021 - 05.2023
Quality Assurance Coordinator
Carlmont Gardens Skilled Nursing Facility
06.2020 - 12.2020
Human Resource Manager
Carlmont Gardens Skilled Nursing Facility
02.2019 - 06.2020
Assistant Activity Coordinator
Carlmont Gardens Skilled Nursing Facility
01.2011 - 03.2018
B.A. - Industrial Organizational Psychology
San Francisco State University
A.A. - General Studies
City College of San Francisco
Similar Profiles
Teresita EnriquezTeresita Enriquez
RN Supervisor at Carlmont Gardens Nursing HomeRN Supervisor at Carlmont Gardens Nursing Home
Claudia AlvaradoClaudia Alvarado
Licensed Practical Nurse (LPN) at Hathorne Hill Rehabilitation and Skilled Nursing FacilityLicensed Practical Nurse (LPN) at Hathorne Hill Rehabilitation and Skilled Nursing Facility
Ronalyn RamosRonalyn Ramos
Certified Nursing Assistant at Skilled Nursing FacilityCertified Nursing Assistant at Skilled Nursing Facility