Annamaria Aparaschivei
Lawrenceville,GA
Summary
Versatile and empathetic professional with a proven track record at CVS Pharmacy Inc, adept in compassionate communication and medication coordination. Excelled in roles requiring exceptional customer service and team building, achieving significant improvements in client wellness and team efficiency. Demonstrates a strong problem-solving aptitude and a commitment to enhancing quality of life for clients and customers alike.
Overview
5
5
years of professional experience
Work History
Sales Associate/Team Lead
Target
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Caregiver
Care.com Inc
06.2019 - 08.2020
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Pharmacy Tech Shift Supervisor
CVS Pharmacy
11.2022 - 07.2023
- Maintained a safe work environment by enforcing strict adherence to safety protocols and guidelines within the pharmacy setting.
- Ensured regulatory compliance through diligent adherence to federal, state, and company guidelines.
- Trained and mentored new pharmacy technicians resulting in a more knowledgeable and skilled team.
- Collaborated with other healthcare professionals to provide comprehensive patient care and medication counseling.
Care Concierge
CVS Pharmacy
09.2020 - 10.2022
- Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
- Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
- Utilized dynamic communication skills for effective troubleshooting.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
Education
Bachelor - Psychology
University of North Georgia
Dahlonega, GA05.2019
Skills
- Daily living assistance
- Compassionate communication
- Documentation
- Medical record-keeping
- Behavior redirection
- Empathetic listening
- Medication coordination
- Emotional Support
- Customer service excellence
- Team building
- Problem-solving aptitude
Languages
Romanian
Native or Bilingual
Timeline
Sales Associate/Team Lead
Target
08.2023 - Current
Pharmacy Tech Shift Supervisor
CVS Pharmacy
11.2022 - 07.2023
Care Concierge
CVS Pharmacy
09.2020 - 10.2022
Caregiver
Care.com Inc
06.2019 - 08.2020
Bachelor - Psychology
University of North Georgia
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