Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
Timeline
Generic

Annamaria Maga

San Jose,CA

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Passionate mentor with extensive experience in youth tutoring and community engagement. Known for exceptional communication and conflict resolution skills, driving impactful programs that promote educational growth and cultural pride among diverse populations.

Overview

20
20
years of professional experience

Work History

Community Volunteer

Tafatolu Bingo Nonprofit Organization
San Jose, CA
01.2024 - Current
  • Support weekend community outreach and resource distribution for underserved populations.
  • Assist with food drives, youth events, and resident support initiatives in collaboration with nonprofit staff and local partners.

Tutor & Mentor

Tafatolu Church
San Jose, CA
01.2010 - Current
  • Provide weekly tutoring and mentorship for young Polynesian students in East San Jose, focusing on academic support and cultural pride.
  • Foster positive relationships with youth and families to encourage educational growth and community connection.

Ramp Agent

Southwest Airlines
San Francisco, CA
09.2012 - 04.2024
  • Delivered exceptional customer service and teamwork in a safety-driven, high-volume environment.
  • Coordinated with cross-functional teams to ensure efficient handling of baggage, freight, and aircraft materials.
  • Operated specialized ground support equipment in compliance with strict safety and operational procedures.
  • Recognized for reliability, leadership, and consistent performance under pressure.
  • Supported a culture of respect, accountability, and exceptional service across the team.

Jewelry Consultant

Zale's Jewelers
San Jose, CA
10.2005 - 08.2014
  • Provided personalized service, building long-term client relationships through attentive communication and professionalism.
  • Consistently exceeded monthly sales goals through follow-up and exceptional customer care.
  • Balanced registers, processed deposits, and ensured secure handling of fine jewelry.
  • Trained new associates and maintained professional, appealing product displays.

United States Marine Corps
Beaufort, SC
03.2007 - 09.2010
  • Honorably discharged following active service.
  • Developed discipline, adaptability, and leadership in high-pressure operational settings.
  • Demonstrated teamwork, accountability, and commitment to mission success.

Education

Bachelor of Arts - Communication Studies

San José State University
San Jose, CA

Associate of Arts - Communication Studies

Evergreen Valley College
San Jose, CA

Associate of Science - Administration of Justice

Evergreen Valley College
San Jose, CA

High School Diploma -

Overfelt High School
San Jose, CA

Skills

  • Community & Resident Engagement
  • Program Coordination & Support
  • Youth Mentorship & Tutoring
  • Team Leadership & Supervision
  • Partnership & Stakeholder Collaboration
  • Conflict Resolution & Crisis Management
  • Communication & Interpersonal Skills
  • Diversity, Equity & Inclusion Awareness
  • Data Entry & Reporting (Salesforce, MS Office Suite)

References

Available upon request.

Volunteer Experience

  • Tutor & Mentor, Tafatolu Church, San Jose, CA, 01/01/10, Present, Provide weekly tutoring and mentorship for young Polynesian students in East San Jose, focusing on academic support and cultural pride., Foster positive relationships with youth and families to encourage educational growth and community connection.
  • Community Volunteer, Tafatolu Bingo Nonprofit Organization, San Jose, CA, 01/01/24, Present, Support weekend community outreach and resource distribution for underserved populations., Assist with food drives, youth events, and resident support initiatives in collaboration with nonprofit staff and local partners.

Timeline

Community Volunteer

Tafatolu Bingo Nonprofit Organization
01.2024 - Current

Ramp Agent

Southwest Airlines
09.2012 - 04.2024

Tutor & Mentor

Tafatolu Church
01.2010 - Current

United States Marine Corps
03.2007 - 09.2010

Jewelry Consultant

Zale's Jewelers
10.2005 - 08.2014

Bachelor of Arts - Communication Studies

San José State University

Associate of Arts - Communication Studies

Evergreen Valley College

Associate of Science - Administration of Justice

Evergreen Valley College

High School Diploma -

Overfelt High School
Annamaria Maga