AnnaMarie Urrutia
Austin
Summary
Strong focus on teamwork, excels in leading and motivating teams to achieve common goals. Adaptable and energetic, thrives in fast-paced and dynamic environments, and consistently delivers high-quality results.
Overview
10
10
years of professional experience
Work History
Order Selector
H.E.B. ware house
06.2023 - 04.2025
- Efficiently and accurately selected customer orders for shipment, ensuring on-time delivery
- Operated various warehouse equipment such as forklifts, pallet jacks, and order pickers to move and transport materials
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Returns Processor
Amazon
11.2022 - 03.2023
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Unloaded, inspected, and stored damaged and returned products.
- Distributed returned merchandise to appropriate store departments or palletized for liquidation.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Investigated and resolved accounting, service and delivery concerns.
Small Package Sorter
American Eagle Outfitters Logistics
07.2022 - 10.2022
- Attached identification materials to packages and envelopes for delivery tracking and sorting.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Picked and packed order items.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Packing and Shipping
Walmart Fulfillment Center
05.2021 - 07.2022
- Handled production picking, packing and shipping orders.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Added packed boxes to conveyor belts for movement to shipping stations.
- Created shipping labels to complete daily order processing.
- Packed, weighed and shipped items per customer specifications.
FC Associate I
Amazon.com
03.2021 - 05.2021
- Selected packing materials based on size, quantity and fragility of package contents.
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Delivered high-quality customer service by gathering feedback on product deficiencies.
- Unloaded, inspected, and stored damaged and returned products.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Unloader and Small Sorter
UPS
10.2018 - 03.2021
- Handled packages with care while transporting from truck to loading dock.
- Unloaded packages with care and placed in proper staging area.
- Built safe and balanced loads for deliveries with no shifting or damages.
- Operated pallet jacks and forklifts to aid in safe transport of heavy items.
- Assisted other team members in navigating large loads.
- Proved successful working within tight deadlines and a fast-paced environment.
Pantry
Amazon Fulfillment Associates
11.2019 - 12.2019
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Cleaned and maintained work areas, equipment and utensils.
- Stocked and rotated food items according to expiration dates.
- Delivered services to customer locations within specific timeframes.
Stocker (Seasonal)
Hollister Co
11.2017 - 01.2018
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Marked stock with identification tags and labels to outline information such as storage locations.
Unload Package
Hatch Staffing Service
06.2015 - 08.2015
- Operated mail processing machine to sort and package incoming and outgoing mail.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Unloaded packages with care and placed in proper staging area.
- Used barcode scanners and other technology to track and document cargo information.
Education
No Degree - Photography
Rochester Institute of Technology
Rochester, NY01-2017
No Degree - Early Childhood Care And Education
Gallaudet University
Washington, DC01-2016
High School Diploma -
Kansas School For The Deaf
Olathe, KS05-2015
Skills
- Childcare
- Excel
- Shipping
- Fast learner
- Communications
- Babysitting
- Mathematics
- Multitasking
- Stocking
- Strategic Planning
- Toddler Care
- Word
- Communication skills
- Photography
- Mentoring
- Organizational Skills
- Time Management
- Warehouse
- Load & unload
- Microsoft Word
- Nanning
- Barcode scanning
- Task prioritization
- Editing
- Analytical and critical thinking
- Fluent in Sign Language
Personal Information
Willing To Relocate: Anywhere
Timeline
Order Selector
H.E.B. ware house
06.2023 - 04.2025
Returns Processor
Amazon
11.2022 - 03.2023
Small Package Sorter
American Eagle Outfitters Logistics
07.2022 - 10.2022
Packing and Shipping
Walmart Fulfillment Center
05.2021 - 07.2022
FC Associate I
Amazon.com
03.2021 - 05.2021
Pantry
Amazon Fulfillment Associates
11.2019 - 12.2019
Unloader and Small Sorter
UPS
10.2018 - 03.2021
Stocker (Seasonal)
Hollister Co
11.2017 - 01.2018
Unload Package
Hatch Staffing Service
06.2015 - 08.2015
No Degree - Photography
Rochester Institute of Technology
No Degree - Early Childhood Care And Education
Gallaudet University
High School Diploma -
Kansas School For The Deaf
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