Annamarie Winter
Turlock,CA
Summary
Proven Investigations Manager with a track record of enhancing case resolution efficiency at Allied Universal Compliance And Investigations. Expert in surveillance techniques and fostering teamwork, I have significantly improved investigative procedures and strategies. My leadership has not only exceeded client expectations but also cultivated a culture of innovation and collaboration, ensuring high-quality, timely deliverables. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Investigations Manager
Allied Universal Compliance And Investigations
08.2021 - Current
- Conducted comprehensive investigations that led to the successful resolution of complex cases.
- Enhanced efficiency by developing and implementing investigative procedures and strategies for the team.
- Provided expert guidance to junior investigators, enhancing their skills and performance levels.
- Fostered a positive work environment focused on teamwork, innovation, open communication lines among employees.
- Collected documentation such as witness statements, video recordings and photographs to support case findings.
- Stayed in open communication with supervisors to maintain operational safety and submit timely reports.
- Produced professional reports outlining findings of cases, expenses incurred and any important incidents.
- Exceeded client expectations by delivering comprehensive reports detailing case findings and recommendations in a timely manner.
- Staked out locations to locate individuals and gather evidence of unlawful activities.
- Investigated individuals claiming disability to identify and document fraud.
- Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
- Established trust with clients through consistent communication, keeping them informed of progress updates throughout the course of each investigation.
Armed Security Officer
Stone Protection
Modesto, CA
12.2020 - 08.2021
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Checked personnel ID badges and issued temporary credentials to visitors.
Security Officer
Rank Investigations And Protection
09.2019 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
G4S Secure Solutions
Stockton, CA
04.2018 - 09.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Education
Bachelor of Science - Criminal Justice
California State University Stanislaus
Turlock, CA05.2020
Associate of Science - Criminology
Modesto Junior College
Modesto, CA05.2019
Skills
- Surveillance techniques
- Interview techniques
- Legal Compliance
- Data Interpretation
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Computer Skills
- Team Leadership
Timeline
Investigations Manager
Allied Universal Compliance And Investigations
08.2021 - Current
Armed Security Officer
Stone Protection
12.2020 - 08.2021
Security Officer
Rank Investigations And Protection
09.2019 - 12.2020
Security Officer
G4S Secure Solutions
04.2018 - 09.2019
Bachelor of Science - Criminal Justice
California State University Stanislaus
Associate of Science - Criminology
Modesto Junior College
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