Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Detail Oriented Investigator with exceptional analytical, innovative and imaginative problem-solving skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Central Investigations Technician
JCPenney
02.2022 - Current
Applied critical thinking and research to address complex issues.
Carefully documented statements, observations, and evidentiary materials.
Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations.
Collected information pertaining to criminal proceedings and performed investigations to resolve cases.
Organized and executed undercover surveillance operations.
Boosted productivity by training and guiding new employees.
Documented findings and prepared detailed reports.
Asset Protection Supervisor
JCPenney
02.2016 - 02.2022
Controlled reduction of loss inventory by protecting company assets.
Wrote reports for internal and external crime, burglary, or theft.
Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
Patrolled store departments to check for suspicious activities.
Implemented loss prevention strategies and programs to minimize shrinkage.
Built professional relationships with local law enforcement and other related organizations.
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Installed and maintained covert security equipment.
Asset Protection Investigator
Saks Fifth Avenue
04.2015 - 02.2016
Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
Initiated and led asset protection theft investigations following SOP.
Loss Prevention Specialist
JCPenney
11.2014 - 04.2015
Created and maintained records of security incidents and investigations.
Installed and maintained covert security equipment.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Performed thorough cash audits and deposit investigations.
Asset Protection Investigator
Saks Fifth Avenue
01.2014 - 11.2014
Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
Initiated and led asset protection theft investigations following SOP.
Loss Prevention Detective
Macy's
08.2009 - 01.2014
Performed security walks around store to monitor employee and customer activities.
Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
Interviewed employees and suspects and drafted reports to assist law enforcement.
Audited store on weekly basis to identify deficiencies and identified potential causes.
Education
32 credit hours in Criminal Justice -
Indian River State College
Skills
Research Abilities
Detailed Report Writing
Surveillance Techniques
Data Review
Internal Investigations
Video Surveillance Systems
Undercover Investigations
Evidence Processing
Report Development
Action Planning
Records Management
Ethical and Honest
Certification
Wicklander Interview Techniques
Law Enforcement Basic Recruit
Criminal Defense Investigator Training
Process Serving
Real Estate Principles, Practice and Law Course I
Loss Prevention Advanced
Loss Prevention Comprehensive
Sensitivity Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Central Investigations Technician - JCPenney
02.2022 - Current
Asset Protection Supervisor - JCPenney
02.2016 - 02.2022
Asset Protection Investigator - Saks Fifth Avenue
04.2015 - 02.2016
Loss Prevention Specialist - JCPenney
11.2014 - 04.2015
Asset Protection Investigator - Saks Fifth Avenue
01.2014 - 11.2014
Loss Prevention Detective - Macy's
08.2009 - 01.2014
Indian River State College - 32 credit hours in Criminal Justice,