Anna Nancy Thioune
Brooklyn,NY
Summary
Hardworking and very welcoming young women with a motivated attitude and variety of human values. Familiar with fast-paced environments. And always willing to learn new things.
Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in costumer service role.
Overview
2
2
years of professional experience
Work History
Employment Skills Coordinator
Ahrc Nyc
02.2024 - 07.2024
- Enhancing participant employability by instructing work behaviors and skills.
- Use formal and informal methods to learn about the needs, interests and desires of individual.
- Collaborate with individuals and other staff to plan and implement supports that build open individual strengths, choices and capacities.
- Develop and expand meaningful community opportunities.
- Gathered and organized materials to support operations.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
Job Coach
Ahrc Nyc
03.2023 - 02.2024
- Developed strong relationships with families, offering guidance on reinforcing positive behavior change at home.
- Managed caseload efficiently, prioritizing tasks effectively to ensure timely completion of documentation requirements.
- Supported skill-building activities designed empower individuals take active roles shaping their lives achieving desired outcomes.
- Assisted clients in reaching their personal goals by providing ongoing support and encouragement.
- Evaluated client progress regularly using data-driven assessments, adjusting treatment plans as needed.
- Demonstrated flexibility adapting coaching approaches based on each person''s unique strengths challenges preferences building trust maintaining engagement throughout process.
Beauty Advisor
Sephora USA
11.2022 - 02.2023
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Education
High School Diploma -
CSI Keur Madior
Senegal06-2022
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Communication skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Flexible schedule
- Verbal/written communication
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Employment Skills Coordinator
Ahrc Nyc
02.2024 - 07.2024
Job Coach
Ahrc Nyc
03.2023 - 02.2024
Beauty Advisor
Sephora USA
11.2022 - 02.2023
High School Diploma -
CSI Keur Madior
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