Melodee Maldonado Jennings
Staten Island,New York
Overview
18
18
years of professional experience
Work History
Employment Skills Coordinator
AHRC NYC
Staten Island, New York
10.2023 - 08.2025
- Developed and offered assistance in a way that leverages individual skills and talents while optimizing options.
- Assisted with transportation for people with developmental disabilities to facilitate their independent utilization of public transportation.
- Conducted instructional sessions on disability rights, self-advocacy, diverse cultures, and more.
- Organized activities and trips for the Day Habilitation without Walls Program.
- Arranged tasks and worked on the participants goals for them to become more independent.
Direct Support Professional
Person-Centered Care Services (PCCS)
Staten Island, New York
10.2018 - 10.2023
- Assisted consumers in developing improved ADL skills to achieve greater self-independence.
- Transported consumers to grocery, laundromat, and other neighborhood errands.
- Escorted consumers to medical appointments, family, and social activities.
- Counseled consumers on individual living skills for improved financial and social management.
- Provided consumer health promotion and education on medication treatment for better pain management outcomes.
- Completed periodic knowledge-based training for continued professional development.
- Submitted daily, weekly, and monthly reports on consumer progress and identified problems.
Medical Assistant
University Physicians Group
Staten Island, New York
09.2015 - 08.2016
- Completed triage to document patient weight, height, temperature, blood pressure, and pulse oximetry.
- Administered an EKG test and venipuncture procedure.
- Collected urine samples.
- Interpreted lab results and scheduled upcoming test appointments.
Route Optimization Planner
Advanced Recovery Equipment and Supplies
Brooklyn, New York
05.2015 - 08.2015
- Recorded demographics for customer prescription profiles.
- Scheduled customer prescription deliveries.
- Addressed customer and vendor calls with prompt information.
- Optimized daily Tri-State delivery routes to improve driver delivery performance.
- Entered daily mileage and fuel usage amounts into an Excel database.
Receptionist and Data Entry Clerk
AmeriGas
Orlando, Florida
10.2007 - 02.2008
- Handled customer inquiries and a variety of administrative support tasks.
- Entered new and updated information into the company database.
- Recorded accounts receivable transaction bookkeeping task.
- Processed customer billing inquiry calls.
- Prepared customer invoices for mailing.
Receptionist and Data Entry Clerk
Orange County School Lunch/Breakfast Applications
Orlando, Florida
08.2007 - 10.2007
- Managed incoming calls and greeted parents, children, and visitors.
- Processed public school breakfast and lunch applications.
- Self-starter on independent work and can manage multiple task goals competently.
- Group cooperation and teamwork, and the ability to accomplish independent tasks to complete a group goal.
- Communicate spoken and written thoughts clearly to others.
- Follow the attendance and punctuality policy.
- Competently execute Microsoft Office Word and Excel assignments.
Education
Occupational Studies - Medical Assistant or Assisting
St. Paul’s School of Nursing
01.2014
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
Timeline
Employment Skills Coordinator
AHRC NYC
10.2023 - 08.2025
Direct Support Professional
Person-Centered Care Services (PCCS)
10.2018 - 10.2023
Medical Assistant
University Physicians Group
09.2015 - 08.2016
Route Optimization Planner
Advanced Recovery Equipment and Supplies
05.2015 - 08.2015
Receptionist and Data Entry Clerk
AmeriGas
10.2007 - 02.2008
Receptionist and Data Entry Clerk
Orange County School Lunch/Breakfast Applications
08.2007 - 10.2007
Occupational Studies - Medical Assistant or Assisting
St. Paul’s School of Nursing