Annary Lara
Lake Worth,FL
Summary
Committed to providing pets with the love, care, and companionship they deserve. Exceptional pet care services including dog walking, pet feeding, administering medication, ensuring a clean environment for 80+ pets weekly and playtime activities resulting in improved physical and mental well-being of pets. Passionate and highly-motivated employee with desire to make a difference in dog care. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-oriented, strategic-thinking Sales and Management Professional with over 16 years of customer service experience. Background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust.
Persuasive, self-motivated leadership professional with expertise in achieving goals for the companies I have worked for.
Overview
16
16
years of professional experience
Work History
Backend Supervisor
K9 Resorts Daycare & Luxury Hotel
Wellington, Fl
11.2024 - Current
- overseeing the cleanliness and care of the facility, including supervising staff, ensuring proper care for dogs, and maintaining the rooms and play areas
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved facility cleanliness for optimal animal care by maintaining organization and adhering to sanitation protocols.
- Ensured timely completion of routine tasks like feeding, exercising, and grooming animals as per individual needs and preferences outlined by clients or veterinarians.
- Managed inventory of supplies such as medications, food, and grooming tools to maintain adequate stock levels for seamless operation.
- Fed and watered animals to provide necessary nutrients and keep pets healthy.
- Cleaned animal enclosures maintain clean living spaces for pets and prevent spread of disease.
Front Desk Coordinator
Tyrance Orthopedics & Sports Medicine
Delray Beach, FL
12.2023 - 11.2024
- Ensured accurate billing by carefully reviewing invoices before issuing them to clients or submitting payment requests internally.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Scheduled appointments in computer system.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Provided administrative support to management staff, contributing to overall office productivity.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.
- Developed strong relationships with clientele, fostering loyalty and repeat business.
- Verified patient demographic information, copied documentation and directed to provided information.
Warehouse Coordinator
Robbins Research International Inc.
West Palm Beach, FL
10.2021 - 10.2023
- Received, tracked and monitored incoming shipments to ensure timely delivery of goods.
- Organized and maintained inventory levels in the warehouse by properly stocking shelves, racks, pallets and bins.
- Conducted regular cycle counts to maintain accurate records of products stored in the warehouse.
- Developed an efficient filing system for all related documents such as invoices, receipts and packing slips.
- Established safety protocols to be followed when operating machinery or moving heavy loads within the warehouse.
- Trained new staff members on proper techniques for loading and unloading cargo safely and efficiently.
- Performed periodic maintenance checks on equipment used in the facility such as forklifts, pallet jacks.
- Ensured compliance with laws regarding health and safety regulations at the workplace.
- Monitored order fulfillment processes to ensure accuracy and timeliness of deliveries.
- Identified potential issues that could lead to delays or errors in shipment processing and took corrective measures accordingly.
- Managed daily operations of the warehouse including receiving, storing, sorting and dispatching goods.
- Prepared outgoing orders by picking items according to customer requirements while ensuring product quality is preserved throughout transit process.
- Maintained a clean and organized work area by adhering to established safety guidelines at all times.
- Examined and inspected stock items for wear or defects, reporting any damage to supervisors.
- Ordered and replenished inventory to maximize sales.
- Created spreadsheets, invoices and estimates with company SAP software to keep paperwork current and complete.
- Prepared orders by processing requests and supply orders and pulling materials.
- Rotated stock, placed new orders and inspected shipments, coordinating materials management throughout every stage.
Sales Representative
Frito-Lay
Ft. Myers, FL
02.2017 - 08.2020
- Drove company's 24 foot Truck to service Route
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Followed-up with clients after installations to assess quality service and customer satisfaction.
- Demonstrated product features to align with customer needs.
- Reorganized routes and schedules in territory to maximize efficiency.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Achieved monthly sales exceeding $52,000.
DSD Receiver
Walmart Inc.
West Palm Beach, FL
02.2012 - 02.2017
- Checked in products from each DSD vendor, verifying correct quantities of specified items.
- Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
- Forklift, Power Jack Certified Instructor
- Unloaded trucks from warehouse
- Received product deliveries and supplies from distribution centers and other suppliers.
- Transitioned received DSD products and other merchandise into store and tracked in inventory logs.
- Identified damaged goods received and processed and completed documentation according to defined processes.
- Organized receipt and processing of products received directly from manufacturer for delivery to sales floor.
- Assisted in safe unloading of incoming shipments and verified that incoming material arrived in saleable condition.
- Separated outdated merchandise, including batteries, food and magazines and processed as prescribed to promote most current products.
- Monitored activities of personnel in receiving area, training new people in proper and safe procedures to protect store's investment.
- Stocked received merchandise in retail area and arranged to promote sales.
- Reviewed work orders to check correctness of deliveries.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Organized storage areas to maximize movement and minimize labor.
- Investigated inventory discrepancies to maintain recordkeeping validity.
Secretary Manager
Greenacres Family Chiropractic
Greenacres, FL
10.2008 - 02.2012
- Took in patients information into the system, scheduled future appointments, called insurance companies
- Handled supply purchases and inventory management for office operations and equipment maintenance.
- Managed daily operations within doctor's office by supporting continuous delivery of excellent services and care.
- Ordered office equipment and supplies after researching vendors and obtaining quotes.
- Scheduled maintenance for office equipment to keep machines operating efficiently.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Communicated company philosophies and policies, demonstrated work routines and documented performance.
- Pitched in to help with office tasks, including answering phone calls during busy periods and staff absences.
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software.
- Performed billing, collection and reporting functions for the doctor's office generating over $ 600,000 annually.
Education
High School Diploma -
St. James Academy
Fort Pierce, FL02.2020
Skills
- Bi-lingual Spanish/English
- Computer Skills
- Patience and the ability to remain calm in stressful situations
- Inside and outside sales
- Product and service knowledge
- Product management and pricing
- Relationship selling
- Personal Development knowledge
- Prospecting skills
- Negotiation Tactics
- Account management
- Safety Procedures
Timeline
Backend Supervisor
K9 Resorts Daycare & Luxury Hotel
11.2024 - Current
Front Desk Coordinator
Tyrance Orthopedics & Sports Medicine
12.2023 - 11.2024
Warehouse Coordinator
Robbins Research International Inc.
10.2021 - 10.2023
Sales Representative
Frito-Lay
02.2017 - 08.2020
DSD Receiver
Walmart Inc.
02.2012 - 02.2017
Secretary Manager
Greenacres Family Chiropractic
10.2008 - 02.2012
High School Diploma -
St. James Academy