AnnaStacia Serrano

Provide my clients with the most recent and up to date types of reading.

Created most of my advertisement.

Maintain a very welcoming and comfortable environment for my clients.

Although I only have been doing tarot and oracle card readings professionally for a little of 2 years, I've managed to have already made a pretty strong regular clientele.

Identifiy needs of my clients promptly and efficiently.

I first started this job as an entry level retail sales associate. Then became a manager within just 8 months!/

• Managed staffing schedules, interviewed potential employees, and provided training for new hires.
• Maintained a clean work environment to promote safety standards.
• Conducted regular inventory checks to ensure accuracy of product counts.
• Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
• Handled customer complaints and issues, ensuring satisfaction and maintaining the store's reputation.
• Utilized CRM systems to manage customer relationships and personalize sales efforts.
• Provided in-depth information on product features so customers could make educated buying decisions.
• Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.