Annastasia Lawfer
Director Of Admissions And Marketing
Plattsburgh,NY
Summary
Detail-oriented and knowledgeable healthcare professional skilled at completing patient-facing and office-based tasks. Experience in applying strong multitasking and organizational abilities to achieve work-center goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Director of Admissions and Marketing
Genesis HealthCare
7 2023 - Current
- Maintained responsibility for patient admissions to multiple skilled nursing facilities totaling over 330 beds.
- Analyzed project performance data and conducted in depth analyses to identify areas of improvement.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software to include Point Click Care, Careport, Curaspan, and varying Insurance portals.
- Collaborated with center's interdisciplinary team and network referral entities to facilitate seamless, coordinated admissions processes and ensure positive patient experiences.
- Implemented data-driven decision-making strategies to optimize census improvement tactics and improve overall results.
- Headed in depth progress meetings with management based on findings of comprehensive studies and improvement strategies.
Computer Display Technician
U. S. Navy
04.2014 - 04.2020
- Oversaw daily operations of the work center consisting of 18 personnel, ensuring smooth workflow and timely completion of tasks.
- Maintained open lines of communication with senior management, providing regular updates on work center performance and addressing any concerns in a timely manner.
- Patiently walked individuals through troubleshooting tasks and performed troubleshooting to correct malfunctions.
- Trained new technicians on standard operating procedures, ensuring consistency across teams.
- Dedicated 8 months as President/Administrative Officer for the Coalition of Sailors Against Destructive Decisions CSADD; organized health promotion events as well as volunteer events.
Education
Master - Health Administration
Louisiana State University At Shreveport
Shreveport, LA 05.2023 - 04.2024
Bachelor of Science - Health Sciences
University of Southern Maine
Portland, ME 08.2021 - 05.2023
Associate of Science - Multi-skilled Medical Assisting
Ventura County Community College
Ventura, CA 06.2020 - 05.2021
Skills
- Electronic Health Records
Medical office administration
Patient Management
Microsoft Suite
Team Building and leadership
Patient education and counseling
Multidisciplinary team collaboration
Data Entry
Timeline
Master - Health Administration
Louisiana State University At Shreveport
05.2023 - 04.2024
Bachelor of Science - Health Sciences
University of Southern Maine
08.2021 - 05.2023
Associate of Science - Multi-skilled Medical Assisting
Ventura County Community College
06.2020 - 05.2021
Computer Display Technician
U. S. Navy
04.2014 - 04.2020
Director of Admissions and Marketing
Genesis HealthCare
7 2023 - Current
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