Annastasia Lawfer
Data and Systems Optimization Manager
Plattsburgh,NY
Summary
Detail-oriented and knowledgeable healthcare professional skilled at completing patient-facing and office-based tasks. Experience in applying strong multitasking and organizational abilities to achieve work-center goals.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Data and Systems Optimization Manager
Vermont Foundation of Recovery
Essex Junction, VT
12.2024 - Current
- Utilize data analytics to drive decision-making acrossmarketing campaigns, donor engagement, programeffectiveness, and operational improvements• With the support of the Director of CommunityRelations, develop data-driven marketing strategies,including website improvements, social mediacampaigns, and email outreach initiatives.• Prepare regular reports and dashboards forleadership and the Board of Directors, highlightingtrends, improvement areas, and success metrics inmarketing, fundraising, and operationalperformance.• Highly organized, detail-oriented, and able to followthrough on tasks and goals.
Director of Admissions and Marketing
Genesis HealthCare
7 2023 - 11.2024
- Maintained responsibility for patient admissions to multiple skilled nursing facilities totaling over 330 beds.
- Analyzed project performance data and conducted in depth analyses to identify areas of improvement.
- Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
- Maintained up-to-date information in electronic medical records software to include Point Click Care, Careport, Curaspan, and varying Insurance portals.
- Collaborated with center's interdisciplinary team and network referral entities to facilitate seamless, coordinated admissions processes and ensure positive patient experiences.
- Implemented data-driven decision-making strategies to optimize census improvement tactics and improve overall results.
- Headed in depth progress meetings with management based on findings of comprehensive studies and improvement strategies.
Computer Display Technician
U. S. Navy
04.2014 - 04.2020
- Oversaw daily operations of the work center consisting of 18 personnel, ensuring smooth workflow and timely completion of tasks.
- Maintained open lines of communication with senior management, providing regular updates on work center performance and addressing any concerns in a timely manner.
- Patiently walked individuals through troubleshooting tasks and performed troubleshooting to correct malfunctions.
- Trained new technicians on standard operating procedures, ensuring consistency across teams.
- Dedicated 8 months as President/Administrative Officer for the Coalition of Sailors Against Destructive Decisions CSADD; organized health promotion events as well as volunteer events.
Education
Master - Health Administration
Louisiana State University At Shreveport
Shreveport, LA 05.2023 - 04.2024
Bachelor of Science - Health Sciences
University of Southern Maine
Portland, ME 08.2021 - 05.2023
Associate of Science - Multi-skilled Medical Assisting
Ventura County Community College
Ventura, CA 06.2020 - 05.2021
Skills
Electronic Health Records
Timeline
Data and Systems Optimization Manager
Vermont Foundation of Recovery
12.2024 - Current
Master - Health Administration
Louisiana State University At Shreveport
05.2023 - 04.2024
Bachelor of Science - Health Sciences
University of Southern Maine
08.2021 - 05.2023
Associate of Science - Multi-skilled Medical Assisting
Ventura County Community College
06.2020 - 05.2021
Computer Display Technician
U. S. Navy
04.2014 - 04.2020
Director of Admissions and Marketing
Genesis HealthCare
7 2023 - 11.2024
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