Anne Anthony
Bangor,PA
Summary
With over 25 years of experience, I excel in customer relations and the Medicaid application process, showcasing a proven track record of enhancing patient financial assistance. My expertise in billing and document preparation, combined with a knack for maintaining accurate financial records, drives compliance and customer satisfaction.
Overview
25
25
years of professional experience
Work History
Business Office Manager
Slate Belt Health & Rehabilitation Center
Bangor, Pennsylvania
07.2006 - 10.2024
- Provided caring customer service to assist patients in seeking medical financial assistance, including hands-on support with the Medicaid application process, with a focus on minimizing coverage gaps.
- Responsible for maintaining accurate and compliant patient financial records and case-related data.
- Managed billing and invoice processing for timely, compliant consolidated billing.
- Maintaining a daily census of admissions and discharges to ensure accurate billing.
Assistant Business Office Manager
Barn Hill Care Center
Newton, NJ
06.1999 - 06.2006
- Establish customer rapport and educate patients on eligibility for various insurance programs, including Medicaid, Medicare, and private insurance billing, with a focus on minimizing coverage gaps.
- Work directly with customers and family members to complete accurate Medicaid applications.
- Responsible for maintaining the daily census of admissions and discharges to ensure accurate billing.
- Manage collections of old accounts to ensure compliance with standard operating procedures.
Education
Associate of Arts - Medical Secretary And Billing
The Berkeley School
West Paterson, New JerseySkills
- 25 years of experience in customer relations and billing
- Expertise in the Medicaid application process
- Report and document preparation
References
References available upon request.
Timeline
Business Office Manager
Slate Belt Health & Rehabilitation Center
07.2006 - 10.2024
Assistant Business Office Manager
Barn Hill Care Center
06.1999 - 06.2006
Associate of Arts - Medical Secretary And Billing
The Berkeley School
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