ANNE ARIAS
Passaic,NJ
Summary
Dynamic sales associate with a proven track record at Bob's Discount Furniture, excelling in customer service and sales strategies. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Adept at maintaining merchandising standards and driving additional sales, consistently meeting deadlines in fast-paced environments.
Driven Front Desk Agent highly skilled in managing reservations, telephone calls, and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Overview
5
5
years of professional experience
Work History
Front Desk Coordinator
Boys And Girls Club Of Clifton
Clifton, NJ
01.2026 - Current
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated communication between staff, parents, and children to enhance service delivery.
- Scheduled and organized events, maintaining calendar accuracy for activities and meetings.
- Provided administrative support by handling inquiries via phone and email effectively.
Sales Associate
Bob's Discount Furniture
Totowa, New Jersey
07.2023 - 02.2025
- Greeted customers warmly and offered assistance.
- Kept work area clean, organized and free of clutter at all times.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Tagged new merchandise for sale and updated signs.
- Encouraged customers to make additional purchases and suggested relevant items.
- Met merchandising standards by keeping store stocked and products faced.
- Introduced promotions and sale opportunities, enticing customers.
Sales Associate
Pink by Victoria's Secret
Wayne, NJ
03.2022 - 08.2022
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
Customer Service Cashier
Laundry Warehouse
Passaic, NJ
02.2021 - 04.2021
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Performed store opening and closing duties as required.
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
Education
GED -
Union county college
ElizabethSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Listening skills
- Problem-solving skills
- Multi-tasking strength
- Flexible schedule
- Exceptional customer service
- Stocking and receiving
- Sales strategies
- Meeting deadlines
- Phone call direction
- Multi-line phone systems
- Business correspondence
LANGUAGES
Spanish - Native
English - Native
Timeline
Front Desk Coordinator
Boys And Girls Club Of Clifton
01.2026 - Current
Sales Associate
Bob's Discount Furniture
07.2023 - 02.2025
Sales Associate
Pink by Victoria's Secret
03.2022 - 08.2022
Customer Service Cashier
Laundry Warehouse
02.2021 - 04.2021
GED -
Union county college