Project manager with 6+ years of experience leading client projects from initiation through completion for national retail installation and merchandising programs. Skilled at coordinating cross-functional teams, managing project timelines, identifying risks, and maintaining strong stakeholder communication to ensure successful delivery. Known for improving processes, solving operational challenges, and driving projects to completion on schedule.
Overview
19
19
years of professional experience
Work History
Project Manager
Footprint Solutions
01.2020 - Current
Manage client installation and merchandising projects from planning through execution across multiple retail locations
Coordinate project scope, timelines, deliverables, and reporting to ensure on-time completion and client satisfaction
Translate client requirements into clear project plans, training materials, and execution guidelines for field teams
Identify project risks and implement solutions to resolve operational issues and prevent delays
Lead client meetings and maintain ongoing communication with stakeholders regarding project status and performance
Develop reporting and analysis to track project progress and provide insights to clients
Streamline workflows and project timelines to improve efficiency and project outcomes
Director of Academic Advising
Benedictine University
01.2019 - 01.2020
Led operations of the Advising Center including staff hiring, training, scheduling, and program management
Directed initiatives supporting student recruitment, onboarding, and retention
Collaborated with university leadership and academic departments to improve advising processes
Implemented operational improvements that increased advising capacity and student retention
Associate Director of Advising / Senior Academic Advisor / Academic Advisor
Benedictine University
01.2007 - 01.2019
Managed academic advising programs supporting undergraduate students
Developed advising resources, programming, and campus events supporting student success
Led strategic initiatives to improve advising communication and registration processes
Analyzed advising data to support student retention initiatives and operational planning
Education
Master of Science - Adult & Higher Education
Northern Illinois University
DeKalb, IL
Bachelor's Degree - International Business
North Central College
Naperville, IL
Skills
Project lifecycle management
Client relationship management
Stakeholder communication
Project timelines & scheduling
Training development & documentation
Risk identification & problem resolution
Cross-functional team coordination
Performance reporting & analysis
Process improvement
Tools: Microsoft Excel, PowerPoint, CRM systems, project tracking tools
Timeline
Project Manager
Footprint Solutions
01.2020 - Current
Director of Academic Advising
Benedictine University
01.2019 - 01.2020
Associate Director of Advising / Senior Academic Advisor / Academic Advisor