Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nancy Berman

Randolph,MA

Summary

Proactive and goal-oriented Team Lead, with a drive to achieve our set goals and maintain the food and beverage department. In my nearly 15 years with Target I not only worked as team member in various other departments, but also was a Team Lead in multiple other ones including style and the front end of store. No matter which department I was in I strived to maintain the company's work place standards while continuously setting and achieving new goals to improve both my team members' and guests' experiences.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Lead

Target
10.2009 - 07.2024
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.

Education

High School Diploma -

Boston University
Boston, MA

Skills

    Customer satisfaction

    Coaching and training

    Performance monitoring/improvement

    Quality Control

    Workplace Safety

    Complaint resolution

    Employee Evaluation

    Team Supervision

    Cash Handling

    Documentation And Reporting

Certification

  • Massachusetts Food and Safety Certification
  • Food Manager Certification

Timeline

Team Lead

Target
10.2009 - 07.2024

High School Diploma -

Boston University

Similar Profiles

CREATE PROFILE
Nancy Berman