Summary
Overview
Work History
Education
Skills
Licenses
Timeline
Generic

Anne Broussard

Knoxville,TN

Summary

Dynamic and detail oriented professional seeking a claims adjuster position. Strong passion for insurance and a commitment to delivering exceptional customer service. Eager to apply my management skills while facilitating company growth. Very outgoing and positive attitude with the ability to efficiently and affectively resolve issues. Meet and overcome/achieve challenging goals.

Overview

7
7
years of professional experience

Work History

FRONT DESK AGENT-PROMOTED TO SALES MANAGER

RESIDENCE INN BERRY FARMS
01.2020 - 01.2021
  • Understand hotel operations including room types, meeting capacities, service and features, Set sales strategies to achieve overall property goals for both rate and occupancy, Work closely with Hotel GM's and cluster sales team to assist in capturing group business in all segments including corporate, Proactive solicitation of new business to achieve revenue goals, participate in local networking organizations, community, and industry events while representing the Hotels in a professional manner, manage and maintain vendor relations, meet monthly revenue goals for both room and catering sales, Strive for consistent improvement Guest Satisfaction scores to meet or exceed industry standards, Securing new accounts in deployed market segment, Maintaining existing accounts and developing future business, Developing and maintaining good relationships with officials and representatives of local community groups, companies, and trade organizations, Monitoring sales activities to ensure that contracts and proposals are sent by sales associates and followed up on in a timely manner

FRONT DESK AGENT

TOWN PLACE SUITES
01.2018 - 01.2020
  • Responsible for guest reservations, monitoring guest emails and email inquiries including assisting current and future guest local travel arrangements
  • Ability to work under pressure and manage and resolve guest issues or complaints
  • Direct experience with maintaining reservation system, room assignment and processing hotel documents
  • Manage American Girl Experience with great response and success with customers
  • Earned Employee of The Month after third month of work.

LASH TECHNICIAN

LASHES BY ANNIE
01.2017 - 01.2018
  • My successful small business required high levels of patience, a steady hand, attention to detail and exceptionally high levels of accuracy
  • I built my customer base through hard work and referrals as well as some targeted advertising to potential customers.

RETAIL SALES ASSOCIATE

HEYDAY
01.2015 - 01.2016
  • Open/closing store, meeting sales goals, cash handling accuracy and balancing cash drawers
  • Also, running computer systems, stocking supplies, weekly inventory, advising customers, having commercial awareness

VITAMIN CLERK

HOWARD’S VITAMIN STORE
04.2014 - 08.2014
  • Greeted customers and engaged and assisted each customer
  • Stocking and ordering supplies (vitamins), weekly inventory, cash handling, promoted new supplements and price check as needed
  • Handled reflexologist appointments for customer as walk in or phone
  • Recorded customer information and filed
  • Made outgoing calls to confirm scheduled appointments, opened/closed register/store, made sure customers were absolutely satisfied
  • Very passionate with the products sold and seeing customers satisfied.

Education

certified lash stylist -

Luxury Lash Academy
01.2017

completed 80 hours towards nutritional therapy -

Nutritional Therapy Institute
01.2014

AAS Business Administration -

Pellissippi State
01.2010

Skills

  • Microsoft Word, Excel, and Outlook
  • Relationship Building
  • Strong Management Skills
  • Customer Service 5 years
  • Documentation
  • Critical Thinking
  • Negotiation and communication
  • Strong organizational skills
  • Detail oriented
  • Basic Xactimate knowledge
  • Goals and performance

Licenses

National Producer Number(NPN)-20274578

Texas All-Lines Adjuster No.-2815265 (DHS)

New York Adjuster No.-IA-176583

Timeline

FRONT DESK AGENT-PROMOTED TO SALES MANAGER

RESIDENCE INN BERRY FARMS
01.2020 - 01.2021

FRONT DESK AGENT

TOWN PLACE SUITES
01.2018 - 01.2020

LASH TECHNICIAN

LASHES BY ANNIE
01.2017 - 01.2018

RETAIL SALES ASSOCIATE

HEYDAY
01.2015 - 01.2016

VITAMIN CLERK

HOWARD’S VITAMIN STORE
04.2014 - 08.2014

certified lash stylist -

Luxury Lash Academy

completed 80 hours towards nutritional therapy -

Nutritional Therapy Institute

AAS Business Administration -

Pellissippi State

Similar Profiles

CREATE PROFILE
Anne Broussard