ANNE DROPP

Work History

Kaiser Permanente

Atlanta, GA

05.2000 - 11.2017

Received Top Producer Status throughout job tenure. Invited to Kaiser Permanentes Leadership Conference on multiple occasions.
Consistently met sales goals by networking with Brokers, Community Leaders and continued contact with Small and Large Group Employers.
Performed as Team Lead.
Responsible for training new hires and assisted Management with compliance and training.
Activity driven and organized.
Through effective time management skills, exceeded goal of 50 appointments per month.
Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
Gauged client and customer interests and needs with surveys and networking techniques.

Anthem Blue Cross/Blue Shield

Atlanta, GA

01.2018 - 06.2020

Responsible for all aspects of sales and servicing to a block of over 500 Producers.
Duties included Sales of Small Business Fully Insured and Large Self Funded MEWA Products.
Proven Leader, maintained sales goals throughout job tenure.
Known as a Leader amongst my peers.
Always collaborating to advance achievement with my Team.
Always working with Account Management and Underwriting to write responsible and profitable business.
Achieved notorious Blazers status, which recognizes the top Sales Executives Nationwide at Anthem Blue Cross and Blue Shield.
Responsible for training the Sales and Marketing Team on lessons from our Sales Operations Team.
Constantly seeking to improve.
Trainings include: ACA, HIPAA, compliance, Salesforce and Consultative Selling Practices.
Highly effective Presenter.
Constantly improving our presentations with our Marketing and Communications Teams.
Responsible for maintaining local Government and Chamber of Commerce Relationships.
Capitalized on industry changes to corner emerging opportunities and maximize company revenue.

Friday Health Plans

Atlanta, GA

06.2020 - 03.2023

Identified product or service improvements by remaining current on industry trends, market activities and competitors.
Presented our "Go to Market" Strategy and Sales Presentation to thousands of Brokers and staff.
Administered and described strategies for customer retention and account expansion to Brokers, developing solid long-term relationships.
Presented Annual Enrollment Updates. Performed in Person and via Web based Meetings.
Responsible for bringing Friday Health Plans to Georgia from Colorado and grew Membership of the Health Plan to 40,000 current Members.
Vast knowledge of the ACA/Individual Marketplace
Familiar with a large majority of Individual and Medicare Producers and Agents in the Atlanta Metro Area, Macon, and Savannah.
Active with Salesforce and Microsoft Teams.
Attended Seminars, both in and out of state for product promotion.
NOTE: Friday Health Plans is no longer in operation in the State of Georgia, which is the reason for the move to United Healthcare.

United Healthcare

Atlanta, GA

03.2023 - 06.2023

Responsible for Management of 30 Exclusively Contracted Medicare Agents across Northwest Georgia.
Responsible for Management of Large Block of Field Marketing Organizational Brokerage Firms.
Provided Sales Training, Customer Service and Systems training for Agents.
Performed both In Person and Web Based Presentations on a Bi Weekly basis.
Traveled throughout Territory to provide "Coffee Chats" at local Coffee Houses to keep Brokers up to date with changes in the Industry and provide Introductions.
Kept up with Medicare Training on Products and Certifications.
Utilized Microsoft Office, Teams and Salesforce on a Daily basis.
Position was quickly eliminated due to restructuring at United Healthcare.