Anne Elmore
Lexington
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Rideshare Driver
Uber
OKLAHOMA CITY
07.2018 - Current
- Achieved consistently high customer scores due to exceptional service.
- Drove passengers from pick-up points to deliver to destination.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Offered riders information about local attractions and restaurants.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Complied with traffic regulations to safely operate vehicles.
- Followed safety regulations and state laws governing vehicle operation.
- Maintained strict compliance with safety rules for passenger and driver protection.
Medical Billing & Coding Specialist
Orthopedic Associates Surgical Center
02.2021 - 03.2022
- Worked with Workers Comp Insurance Companies about reimbursements, checked eligibility for surgeries, spoke with patients about upcoming surgery finances, walked patients to the surgery waiting room, helped the reception desk, and did appeal when necessary.
Medical Billing Audit Specialist
Legacy Medical Management LLC
06.2014 - 02.2021
- Called Insurance companies to check claim status, answered phones for customer service, did appeals, when necessary, ran reports for all my doctors, worked my reports daily, checked claims online
- Medical Billing Follow Up, OU Health Partners
- Called Insurance companies to check claim status, called patient to update their account, checked claims on insurance portals, mailed secondary claims with primary EOB’s.
Medical Billing & Coding Specialist, Reconstruction Specialist
Southwest Orthopaedic
10.2009 - 08.2012
- Spoke with Insurance companies about reimbursement, patients about their account and surgery finances, Charge Entry, Data Entry Receipts posting, and did appeals when necessary.
Education
Wright Career College
05.2009
Skills
- Skills & Abilities
- Knowledge of data base Centricity, Orthopad, Net practice, ECW and Mysis
- Knowledge of
- ICD 9 and ICD 10 codes
- Proficient in excel
- Excellent phone etiquette
- Promotes positive behavior
- Dependable
- Team player
- Customer Service
- Communication
- Wheelchair Assistance
- Time Management
- Customer Engagement
- Vehicle Maintenance
- Safe Driving
- Knowledge of Local Area
- Clean Driving Record
- Local Street Knowledge
- Valid Driver's License
- Customer-Oriented
- Strong Working Relationships
Interests
ACTIVITIES
, I got student of the moth twice at college.
I was employee of the month at Legacy Medical Management
Page 2
Timeline
Medical Billing & Coding Specialist
Orthopedic Associates Surgical Center
02.2021 - 03.2022
Rideshare Driver
Uber
07.2018 - Current
Medical Billing Audit Specialist
Legacy Medical Management LLC
06.2014 - 02.2021
Medical Billing & Coding Specialist, Reconstruction Specialist
Southwest Orthopaedic
10.2009 - 08.2012
Wright Career College