ANNE FRYE

• Managed executive calendars, scheduling meetings and coordinating travel arrangements.
• Assisted in preparation of reports and presentations for senior leadership.
• Streamlined office procedures to enhance operational efficiency and support team goals.
• Maintained confidential documents and ensured compliance with organizational policies.
• Coordinated logistics for company events, ensuring alignment with strategic objectives.
• Trained new staff on administrative processes.
• Increased accuracy in meeting minutes by taking thorough notes during board meetings, subsequently distributing them to relevant parties for review or action items followup.
• Served as liaison between executives and department heads to ensure seamless coordination on key initiatives across the organization.
• Supported top-level executives in decision-making by conducting research, analyzing data, and preparing comprehensive reports.
• Managed sensitive information discreetly, ensuring confidentiality and privacy while handling executive correspondence and communications.
• Maintained accurate records related to budgets, expenses, invoices, and other financial matters for executive review and approval.
• Handled office-related tasks such as ordering supplies, maintaining equipment, and managing inventory to keep the workplace running smoothly.
• Developed a reputation for excellent customer service by consistently addressing needs promptly, courteously, and professionally.
• Handled confidential and sensitive information with discretion and tact.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Managed inmate records including Security Threat Groups (STG).
• Human Resources Liaison for the Office of Inspector General Division to include, recruitment, benefits, timekeeping, retirement, FMLA, Industrial leave and terminations.
• Developed and maintained effective communication channels between departments.

• Developed project timelines and identified milestones to ensure timely completion of initiatives.
• Coordinated communication between departments to facilitate project updates and collaboration.
• Assisted in the analysis of project requirements to align resources with objectives effectively.
• Monitored project progress and identified potential risks, recommending solutions for mitigation.
• Implemented process improvements that enhanced workflow efficiency within project teams.
• Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
• Oversee financial activities, including recording of purchases, processing transactions through the Arizona Purchasing Portal (APP).
• Managing travel arrangements for all staff.
• Support in Human Resource functions; FMLA, position control, personnel actions, recruitment, retirement and timekeeping.
• Monitors and ensures compliance with current polices and training requirements for all Office of Inspector General staff, including Arizona Peace Officers Standards and Training (AZPOST).

• Generate and maintain Fixed Asset Transfer Reports.
• Track and research Radio Services Equipment with in AFIS (Arizona Financial Information System) System (8000 radios).
• Maintain accountability for all Radio Services Equipment to include shipping out repairs, ordering new equipment and Issuing loaner equipment.
• Obtain and provide quotes for Radio Services office supplies.

Process and track all purchasing utilizing the Arizona Purchasing Portal (APP)

• Research, track, monitor, compile documents and statistical information for reports associated with the Department.
• Perform property inventories and documents losses, procurements, damages and salvage of equipment.
• Participates and completes tasks associated with special project as needed for the Emergency Preparedness Division.
• Maintains highly confidential records.
• Manages and coordinates all travel arraignments for the Radio Services unit.
• Drives on State business
• Completes all required yearly State training.
• Creates Service Request Tickets.
• Answers Unit phones.
• Create standard and complex communications and correspondence.
• Managed scheduling for departmental meetings, ensuring efficient use of staff time and resources.
• Coordinated communications between departments, facilitating information flow and collaboration.

• Using computers and computer systems (including hardware and software) to program, enter data, or process large amounts of information.
• Communicating with Supervisors and peers - Providing information to supervisors, co-workers by telephone, in written form, e-mail or in person.
• Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution.
• Communicating with persons outside the organization, representing the organization to customers, the public and other external sources.
• Completing daily deposit reports.
• Monitoring of Continuing Education courses to insure compliance with ADRE regulations and statutes.
• Licensing new Salespersons, Brokers and Entities.
• Licensing Unit Training administrator
• Maintains confidential records.
• Handle disclosure documents.
• Perform financial duties – receiving checks, credit cards.
• Evaluated licensing applications for compliance with state regulations and standards.
• Developed and maintained accurate records in licensing database systems.
• Provided guidance to applicants regarding licensing requirements and processes.
• Collaborated with various departments to streamline licensing procedures and enhance efficiency.
• Analyzed regulatory changes, ensuring timely updates to internal policies and procedures.
• Conducted training sessions for staff on new licensing protocols and system upgrades.
• Led initiatives to improve customer service response times within the licensing division.
• Mentored junior staff members, fostering professional growth and knowledge sharing within the team.
• Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
• Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
• Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.

• Perform administrative tasks to support the estimating department, project managers, contract administrator and field personnel.
• Maintain various estimating and project logs.
• Prepare quotes for products by gathering necessary information from a senior estimator.
• Draft and email clear quote request; including accurate details needed to receive pricing from capable suppliers.
• Effectively communicate with suppliers, customers and co-workers to obtain information necessary to complete pre-quoting tasks both via e-mail and/or over the phone. Maintain communication on the status of all quotes.
• Identify material and time requirements by communicating with the estimating team and customer.
• Maintain files by converting, organizing, and saving information according to company’s electronic system.
• Contributes to team effort by accomplishing related results while maintaining a positive and professional company image.
• Material ordering i.e. concrete, aggregates, asphalt and others as project demands.
• Track all Safety Data sheets for all field personnel to ensure compliance with OSHA regulations.
• Analyzed project specifications to develop accurate cost estimates and budgets.
• Collaborated with project managers to assess project scopes and timelines.
• Reviewed proposals for accuracy, compliance, and completeness before submission.
• Conducted market research to identify trends affecting material costs and availability.

• New Store Construction Coordinator (2015 – 2017)
• Prepared contracts, purchase orders, exhibits, templates, correspondence and mailings.
• Assisted with and distributed documents in the closing and reconciliation of contract accounts.
• Helped Construction Managers in preparing, processing and distributing bid packages.
• Aided with schedules and Monthly Progress Reports.
• Processed AIA billing and lien waivers.
• Handled change orders and subcontract reports and other documentation as needed.
• Maintained all files and logs.
• Sorted, photocopied and filed all appropriate file documents.
• Provided administrative processing.
• Performed other duties and special projects as needed or assigned.
• Carried out ongoing support in the success of initiatives and company growth.
• Contracted Services Operations Coordinator (2007 – 2015)
• Provided support to stores (1395), field support and Banfield Hospitals to resolve issues with daily janitorial service. Coordinated new store rollout schedule between floor care contractors to ensure timely set up of janitorial services to meet the new store opening timelines.
• Handled quarterly scrub & recoat and strip & wax with floor care contractors to ensure floor chemicals were available and service was provided for proper protection of VCT tile.
• Analyzed and/or disputed when appropriate; and issued payment for numerous national account invoices that totaled over $25 M annually.
• Assisted in the benchmark of floor care maintenance standards for all stores in the US, Puerto Rico and Canada.
• Developed and maintained partnerships with new and existing contractors.
• PetSmart Continued:
• Tracked and maintained all aspects of Life Safety devices to include: backflow preventers, fire extinguishers, security alarm/ Sprinkler systems, elevator preventive maintenance program.
• Administered Common Area Maintenance (snow removal, sweeping and landscaping) for approximately 136 self-maintained store locations. Implemented and coordinated the Retail Custodial Associate Program for stores moving from contracted floor care service to in-house floor care.
• Liquidated old forklifts and posted monies back to stores.
• Tracked Certificates of Insurance to ensure contractors were compliant with company insurance requirements.
• Served as a volunteer for the PetSmart Charities ‘Rescue Waggin’. This program has assisted in a variety of deployments ranging from animal hoarding to natural and man-made disasters.