Anne Koffi
Columbia,Maryland
Summary
Objective: Seeking to transition into the medical field as a Phlebotomist where I can utilize my medical knowledge and extraordinary customer service skills.
Highly-skilled phlebotomist with 5 months of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis. Dependable in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
4
4
years of professional experience
Work History
Hair Braider/Stylist
Braids by Faith
03.2021 - Current
- Manage beautiful hairstyles with the use of flat irons, curling irons, blow dryers, and other hair products
- Manage product inventory for cosmetology products, place product orders, maintain the inventory
- Commission stylist, assist other stylists as well as cleaning and greeting guests
- Work extremely quickly and efficiently as a hairstylist to reach sales and productivity goals while maintaining exceptional
- Recommended products to extend life of braids.
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Created beautiful braiding styles to accentuate client faces.
Intern Phlebotomist
Quest Diagnostics
01.2023 - 05.2023
- Obtained blood samples for medical testing by venipuncture or capillary puncture on homebound patients
- Followed infection-control and safety procedures in carrying out daily phlebotomy functions
- Processed blood specimens and prepared them for analysis in the laboratory
- Provide extraordinary customer service to patients and adhere to established safety procedures.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Centrifuged blood samples as outlined in clinical protocols.
Party Hostess
Main Event Sports Bar & Grill
10.2020 - 08.2021
- Greeting and Welcoming Guests: Welcome party guests as they arrive, provide them with a warm and friendly introduction to the venue, and guide them to the designated party area
- Party Setup: Prepare and decorate the party area according to the guest's preferences or the pre-planned party package
- This may include arranging tables, chairs, balloons, and other decorations
- Assisting with Check-In: Help with the check-in process, including verifying guest reservations, collecting party fees or deposits, and ensuring all necessary waivers or paperwork are completed
- Coordinating Activities: Facilitate the activities and games for the party guests, ensuring they have a fun and engaging time
- This might involve leading bowling sessions, assisting with arcade games, or organizing laser tag matches.
- Met needs of customer special requests to promote positive party experiences and build loyal clientele.
- Cheerfully briefed customers on facility rules, amenities and party policies.
- Prepared and served meals, beverages and desserts to party guests.
Cashier
Chick-fil-A
07.2019 - 03.2020
- Taking Orders: Greeting customers with a smile, taking their orders accurately, and entering them into the restaurant's POS (Point of Sale) system
- Payment Processing: Handling cash, credit card, and mobile payments, ensuring all transactions are processed accurately and promptly
- Accuracy and Attention to Detail: Ensuring orders are entered correctly and verifying that the items given to customers match their orders
- Teamwork: Collaborating with other team members, such as kitchen staff and servers, to ensure smooth restaurant operations.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Nursing
Montgomery College
Rockville, MD06.2027
Certified Phlebotomy Technician - Clinical Laboratory Science
AAPT-American Association of Phlebotomy Technician
Baltimore, MD01.2023
No Degree - Nursing
Howard Community College
Columbia, MDHigh School Diploma -
Howard High School
Ellicott City, MD05.2020
Skills
- Specimen Collection and Storage
- Patient Confidentiality
- Blood Transfusions
- OSHA Regulations
- Staff Management
- Phlebotomy Functions
- Finger Stick Method
- Team Development
- Administrative Support
- Managing Multiple Tasks
- Customer Consulting
Accomplishments
- Certified Phlebotomist – American Academy Phlebotomy Technicians
- CPR, First Aid - American Heart Association
Languages
French
Native or Bilingual
Timeline
Intern Phlebotomist
Quest Diagnostics
01.2023 - 05.2023
Hair Braider/Stylist
Braids by Faith
03.2021 - Current
Party Hostess
Main Event Sports Bar & Grill
10.2020 - 08.2021
Cashier
Chick-fil-A
07.2019 - 03.2020
Associate of Arts - Nursing
Montgomery College
Certified Phlebotomy Technician - Clinical Laboratory Science
AAPT-American Association of Phlebotomy Technician
No Degree - Nursing
Howard Community College
High School Diploma -
Howard High School