Anne Marshall
Social Worker
Negaunee,MI
Summary
Compassionate, with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
22
22
years of professional experience
Work History
Outpatient/Women and Families Case Manager
Great Lakes Recovery Inc.
08.2021 - Current
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assessed risk factors of patients and made referrals for further services.
- Provided patient and family education on available resources and self-care strategies.
- Developed partnerships with community organizations to expand services and referrals.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Coordinated patient discharge planning and follow-up care.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Developed individual treatment plans and provided counseling to patients.
- Assisted patients in accessing housing, financial assistance and other community resources.
Direct Care/ Social Worker Weekend Supervisor ASC
Great Lakes Recovery Inc.
09.2004 - 08.2021
- Administered medication as directed by physician.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Remained alert to problems or health issues of clients and competently responded.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Monitored and assisted residents through individual service plans.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Developed rapport to create safe and trusting environment for care.
- Supervised daily activities and provided assistance to staff.
- Provided compassionate and patient-focused care to cultivate well-being.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Substance Abuse Case Manager
LMAS Health Department- Contracted Michigan Prison
09.2001 - 05.2003
- Administered Assessment/group teaching with Reintegration Prison Program/Aftercare recommendations.
- Managed caseload to satisfy multiple patients with diverse needs.
- Assessed risk factors of patients and made referrals for further services.
- Provided patient on available resources and self-care strategies.
- Completed psychosocial evaluations and needs assessments.
- Participated in clinical supervision to maintain professional development.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Developed individual treatment plans and provided counseling to patients.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Collaborated with healthcare providers to drive continuity of care.
Education
Bachelor of Science - Social Work
Northern Michigan University
Marquette, MI06.1997
Skills
- Outpatient Care
- Electronic Charting
- Patient Health Information Privacy
- Resource Utilization
- Resource Identification
- Patient Data Management Systems
- Coordinating Services
- Coaching and Development
- Conflict Negotiation
- Social History Intake Procedures
- Gathering Referrals
- Coaching Patients
- Networking with Staff
- Team Collaborating
- Training and Teaching
Timeline
Outpatient/Women and Families Case Manager
Great Lakes Recovery Inc.
08.2021 - Current
Direct Care/ Social Worker Weekend Supervisor ASC
Great Lakes Recovery Inc.
09.2004 - 08.2021
Substance Abuse Case Manager
LMAS Health Department- Contracted Michigan Prison
09.2001 - 05.2003
Bachelor of Science - Social Work
Northern Michigan University
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