Anne Meyer
Madison,WI
Summary
Certified pharmacy technician with extensive experience in inpatient and outpatient settings, focused on customer satisfaction and regulatory compliance. Quickly adapts to new processes, providing personalized service and promoting customer satisfaction. Strong problem-solving skills, with the ability to work independently and collaboratively. Expertise in prescription fulfillment, insurance billing, and enhancing business performance through resourceful efficiency and excellent customer service.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Specialist
UW Health EMH - Ambulatory & Inpatient Pharmacy
01.2023 - Current
- Consistently provided outstanding customer service by promptly addressing patient and healthcare provider. inquiries
- Successfully processed third-party payments for Medicare Part D, Medicare, and private insurance carriers, ensuring
- Effectively communicated with insurance companies to retrieve patient information, resolve billing issues, and initiate high degree of accuracy and completeness.
- Expertly processed new and refill prescriptions using Willow Ambulatory, preparing and labeling prescriptions with a
- Ordered and received controlled substances in accordance with DEA regulations, meticulously maintaining detailed logs of all related activities to ensure compliance.
- Ordered, received, and monitored expiration dates of medications, ensuring adherence to quality control
Certified Pharmacy Technician
UW Health PSB Specialty Pharmacy
03.2022 - 01.2023
- Successfully compounded bulk doses of sterile medication for use within the UW Hospital system, ensuring adherence to safety and quality standards.
- Efficiently repackaged oral liquids using the EPIC CNR module and Fluidose machine, streamlining medication administration and enhancing accuracy.
- Packaged medication kits and restocked emergency trays, ensuring readiness and rapid response capability in critical situations.
- Prepared medication pre-packs for the UW Athletic Department, supporting the health and performance needs of student-athletes.
- Unit Dose Packaging: Operated PACMED and Bulk Packager to unit dose package solid oral medications, maintaining precise inventory control and ensuring accurate dosing for patient safety.
Certified Pharmacy Technician
SSM Health St. Mary's Hospital
04.2006 - 03.2022
- Successfully functioned as the solo night technician, collaborating effectively with pharmacists to meet patient needs and deliver exceptional customer service during overnight hours.
- Trained peers in night duties and the refilling of Pyxis anesthesia carts, enhancing team efficiency and knowledge.
- Expertly prepared neonatal, pediatric, and adult sterile intravenous solutions and admixtures using aseptic techniques, ensuring the highest standards of safety and quality.
- Performed Tech-Check-Tech cart fill checking, contributing to the accuracy and reliability of medication distribution.
- Managed inventory and maintenance for 20 anesthesia Pyxis units, ensuring the availability and proper storage of necessary medications.
- Implemented a monthly outdate tracking system, significantly minimizing medication waste and improving cost efficiency.
- Restocked and performed outdating on automated medication dispensing equipment and emergency carts, ensuring timely availability of medications and compliance with safety standards.
- Maintained a safe, clean, and sterile work area in accordance with established policies and procedures, contributing to a hygienic and compliant pharmacy environment.
Skills
- Prescription processing and data entry
- Insurance claims resolution
- Inventory management and supply chain
- Customer service excellence coordination
- Regulatory compliance (state, federal
- HIPAA)
- Problem-solving and attention to detail,
Certification
PTCB - Certified Pharmacy Technician
#30003161
WI Pharmacy Technician license #225193
Timeline
Pharmacy Technician Specialist
UW Health EMH - Ambulatory & Inpatient Pharmacy
01.2023 - Current
Certified Pharmacy Technician
UW Health PSB Specialty Pharmacy
03.2022 - 01.2023
Certified Pharmacy Technician
SSM Health St. Mary's Hospital
04.2006 - 03.2022
PTCB - Certified Pharmacy Technician
#30003161
WI Pharmacy Technician license #225193
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