Anne Nason
Kihei
Summary
Business manager recognized for leadership and communication skills. Proven expertise in managing operational processes and enhancing client satisfaction. Committed to leveraging skills to boost organizational performance and implement strategic initiatives.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Business Manager
Maui Industrial Metal Fabricators
Puunene
09.2000 - Current
- Managed team, providing guidance and direction for successful project completion.
- Developed and implemented policies to improve operational efficiency.
- Streamlined operational processes to enhance efficiency and reduce costs.
- Facilitated interdepartmental communication to improve collaboration and streamline project workflows.
- Liaised with clients to clarify project requirements and align expectations, enhancing client satisfaction.
- Trained and mentored staff on operational procedures and safety protocols to ensure compliance and safety standards.
- Monitored inventory levels and ordered supplies for daily operations.
- Analyzed customer feedback data to generate reports on satisfaction levels.
Education
High School Diploma -
Baldwin High School
Wailuku, Hawaii05-1980
Skills
- Policy implementation
- Operational efficiency
- Budget management
- Inventory oversight
- Client relationship management
- Effective communication
- Cross-functional collaboration
- Team leadership
- Data analysis
- Problem solving
- Strategic planning
- Employee training
- Performance monitoring
- Documentation and reporting
- Business administration
- Customer relations
- Regulatory compliance
- Staff training
- Customer retention
- Retail operations management
- Decision-making
- Employee motivation
- Budget administration
- Performance evaluations
- Negotiation
- Staffing level maintenance
- Contract management
- Employee management
- Financial management
- Financial administration
- Financial oversight
- Marketing management
- Human resources management
- Coaching and mentoring
- Loss prevention
- Sales and marketing
- Team building and leadership
- Staff management
- Analytical thinking
- Data confidentiality
- Verbal and written communication
- Issue resolution
- Customer service
- Business development
- Safety protocols and procedures
- Policy development and enforcement
- Recruiting and hiring
- Operations management
- Client account management
- Staff training/development
- Attention to detail
- Vendor management
- Forecasting
- Customer relationship management
- Vendor engagement
- Operational leadership
Certification
Mastering QuickBooks
Timeline
Business Manager
Maui Industrial Metal Fabricators
09.2000 - Current
High School Diploma -
Baldwin High School
Affiliations
NAACM