ANNE ORTEGA
Lakewood,CA
Summary
With over 15 years of experience in the interactive and eCommerce industry, I am a PMP certified Senior Director of Project Management at Nogin, a company that helps brands grow their online sales and optimize their operations.
I have helped lead and support a team of project managers who are responsible for onboarding and managing multiple client accounts. I oversee the delivery of fully responsive eCommerce websites using Shopify and Magento platforms, ensuring quality, efficiency, and customer satisfaction. I also collaborate with internal and external stakeholders, such as developers, designers, marketers, and vendors, to align the project scope, schedule, budget, and resources.
I have a proven track record of delivering innovative and successful eCommerce solutions for reputable brands in various industries, such as fashion, beauty, entertainment, and real estate. I am passionate about creating engaging and seamless online shopping experiences that drive revenue and loyalty for our clients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Director of Project Management
Nogin (Formerly Branded Online)
09.2017 - Current
- Accounts: FRYE Boots, Tahari ASL, Aquatalia, Sanrio, Stetson, Tacori, Charming Charlie, Junk Food Clothing, Beach Bunny, Kijaro, Fredericks of Hollywood, Nathan Sports, Frankie Rose Cosmetics, Joie, Current Elliott, and Equipment FR, Seychelles Footwear, Rebecca Taylor
- Onboarding new brands to Nogin's full service eCommerce offerings that span across Customer Service, Warehouse, Creative, Development, Photography, and Marketing
- Launch websites using Shopify and Magento 2
- Hold weekly internal project team and stakeholder status calls
- Coordinate User Acceptance Testing (UAT) and internal quality assurance testing
- Generate accurate billing invoices for hourly clients and monitor maintenance hours for those on retainer
- Deliver weekly project reports; communicate status and potential risks to internal staff
- Facilitate EDI integrations between Shopify, OMS and WMS systems
- Educate clients on new platform features and emerging technologies to grow the brand and continue to propel forward new initiatives
- Maintain documentation on project development
- Demonstrate resource management skills in assigning project team members and freelance/offshore resources
Producer
Zther Interactive
11.2010 - 09.2017
- Accounts: Tacori, GUESS, Johnny Was, Forever 21, Thomas Wylde, Kilroy Realty,Genetic Denim, Kanantik Resort, Sanctuary Belize, Frankie Rose Cosmetics, Dickie's Girl,Chinese Laundry, ABS by Allen Schwartz, Halston, The Elder Statesman, Grayers, Equipment, Current Elliott, Joie, Milly
- Tracked project progress and reported to all internal/external stakeholders
- Identified client needs in order to recommend the most effective solutions based project budget
- Educated stakeholders of digital strategy best practices
- Coordinated internal resources and third parties/vendors for the flawless execution of projects
- Responsible for sourcing, procurement, negotiations, and contract management with external resources
- Ensured that all projects are delivered on time, within scope and within budget
- Responsible for quality assurance testing
- Administered RFP response, including estimate and proposed timeline
- Simultaneously managed several website implementation projects built in Magento
- Provided answers to clients by identifying problems, researching answers and guiding clients through corrective steps
- Stayed abreast of new marketing and technological initiatives, while assisting in new business lead generation
- Conducted daily analysis of project plan, shifting priorities based on business needs in order to meet aggressive launch deadlines for projects.
Senior Producer
Zugara
01.2006 - 11.2010
- Accounts: Nestle, Reebok, Hasbro, Square Enix, The Style Network, TV Guide, ICTV, GSDM, The Martin Agency, Periera and O'Dell, Fleishman and Hillard, and Vitro Robertson
- Led teams, both internal and abroad
- Identified and managed project risks
- Effectively facilitated team meetings and created meeting minutes
- Managed scope and schedule to fulfill contract requirements
- Partnered with the business development team on RFP responses
- Video production and postproduction coordination
- Conduct client status calls
- Developed project timelines using both waterfall and agile methodology
- Contributed to brainstorming meetings for content development and campaign strategy
- Project Types: Augmented Reality applications, advergames, Facebook applications, microsites, banner advertisements and kiosk applications
Education
Bachelor's Degree - Film Production
Loyola Marymount University
Los Angeles, CaliforniaSkills
- Ecommerce Optimization
- Team Building and Motivation
- Key Performance Indicators
- Problem Solving
- Cross Functional Team Leadership
- Manage Stakeholder Expectations
Certification
PMP Certified since 2013
Timeline
Senior Director of Project Management
Nogin (Formerly Branded Online)
09.2017 - Current
Producer
Zther Interactive
11.2010 - 09.2017
Senior Producer
Zugara
01.2006 - 11.2010
Bachelor's Degree - Film Production
Loyola Marymount University
PMP Certified since 2013
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