Anne Situ
Las Vegas
Summary
Dedicated store manager with a proven track record in enhancing customer satisfaction and driving sales. Skilled in team leadership, conflict resolution, and communication.
Overview
13
13
years of professional experience
Work History
Store Manager
Cookie Cutters
08.2021 - Current
- Oversaw daily store operations, ensuring high standards of customer service and product quality.
- Managed inventory control, cash control, and store opening and closing procedures.
- Trained and mentored staff on company policies, enhancing team performance and customer engagement.
- Implemented promotional strategies to increase in-store sales and drive customer traffic.
- Facilitated conflict resolution among staff and customers, maintaining a positive store environment.
Vehicle Operator
Aptiv
01.2017 - 11.2020
- Operated and maintained various vehicle types in compliance with safety regulations.
- Conducted routine inspections to ensure optimal vehicle performance and reliability.
- Collaborated with team members to streamline vehicle deployment processes, enhancing operational efficiency.
- Trained new operators on safe driving practices and company protocols for vehicle operation.
Store Manager
Supercuts
03.2013 - 03.2018
- Oversaw daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Delivered personalized hair consultations to enhance client satisfaction and retention.
- Executed precision cutting and coloring techniques, ensuring consistent quality in services provided.
- Maintained cleanliness and organization of workstations, promoting a safe and inviting salon environment.
Education
Cosmetology License -
Euphoria School of Beauty Arts And Sciences
Las Vegas11-2012
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership
- Friendly and positive
- Outstanding communication skills
Timeline
Store Manager
Cookie Cutters
08.2021 - Current
Vehicle Operator
Aptiv
01.2017 - 11.2020
Store Manager
Supercuts
03.2013 - 03.2018
Cosmetology License -
Euphoria School of Beauty Arts And Sciences