Anne Subin
Green Valley Ranch Resort Spa & Casino
Las Vegas,NV
1
Language
27
years of professional experience
Dynamic Table Game Dealer with proven expertise at Green Valley Ranch Resort Spa & Casino, excelling in game management and customer service. Demonstrated reliability and keen observation skills, fostering strong player relationships that increased repeat visits. Successfully maintained game integrity while enhancing guest experiences through effective communication and quick decision-making.
Work History
Table Game Dealer
27 Years 1 Month- Dealt cards and managed table games according to casino rules and procedures.
- Calculated payouts accurately for blackjack, roulette, and other table game outcomes.
- Monitored wagers and chip inventory to maintain game integrity and security.
- Provided courteous guest service while explaining game rules and table limits.
- Shuffled, cut, and prepared cards for smooth table operation and pace.
- Identified irregularities and escalated disputes to floor supervision promptly.
- Balanced chip fills and credits while maintaining accurate table records.
- Adhered to compliance standards, gaming regulations, and casino cash-handling procedures.
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
- Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
- Assisted players with placing bets, educating on game rules to increase understanding.
- Monitored game for potential security risk to protect operation and players.
- Maintained a professional and welcoming atmosphere for players with excellent communication skills.
- Answered players questions and resolved disputes to provide excellent customer service.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Learned and followed company procedures to maintain consistency and standards.
- Enforced game rules to maintain fair paly and avoid disputes.
- Enhanced customer experience by providing friendly and efficient service during table games sessions.
- Monitored players behavior, taking appropriate action against rule violations.
- Upheld the highest standards of game security, quickly identifying potential cheating or suspicious behavior.
- Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
- Conducted smooth transitions between shifts by thoroughly communicating pertinent information to incoming dealers.
- Inspected table games and equipment to confirm proper function.
- Ensured game integrity through strict adherence to gaming policies and procedures.
- Promoted teamwork among coworkers on the casino floor, fostering a cohesive work environment that optimized both guest experience and dealer performance.
- Assisted in training new dealers, sharing expert knowledge of game rules and best practices for customer service.
- Kept track of game outcomes and reported to supervisor for accurate record keeping.
- Continuously updated knowledge of industry trends and emerging games to better serve clientele with diverse interests.
- Kept gaming areas clean and organized to maintain safe and secure environment.
- Handled and shuffled cards and playing pieces to maintain game integrity.
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Collaborated with floor supervisors to address player disputes promptly and professionally, ensuring guest satisfaction.
- Contributed to casino revenue growth by effectively managing multiple table games simultaneously.
- Maintained a clean and organized gaming area, ensuring guests had access to necessary supplies while also keeping the casino floor visually appealing.
- Exhibited flexibility in adapting to various roles within the casino as needed, including cashier duties when required.
- Improved dealer efficiency with periodic performance reviews and targeted feedback.
- Fostered sense of community among players with exceptional communication skills and personal attention.
- Managed large sums of money, ensuring accurate transactions and payouts to maintain casino integrity.
- Conducted regular inventory checks on gaming equipment to ensure game integrity and fairness.
- Collaborated with security to identify and mitigate potential fraud, protecting casino assets and guest safety.
- Assisted in creation of new table layouts and game designs, contributing to casino's innovation strategy.
- Increased table game participation with engaging interactions and clear explanations of game rules.
- Adapted quickly to new and varied table games, enhancing versatility and value as team member.
- Enhanced guest experience by providing friendly and professional service during game sessions.
- Facilitated welcoming and inclusive atmosphere, attracting diverse group of players to tables.
- Monitored games for compliance with casino policies and procedures, contributing to secure gaming environment.
- Contributed ideas for operational improvements during team meetings, leading to enhanced service delivery and guest satisfaction.
- Provided training to new dealers, improving team performance and consistency in game management.
- Resolved player disputes calmly and effectively, maintaining positive atmosphere at table.
- Contributed to development of promotional strategies that increased player engagement and retention.
- Implemented strategies to manage high-stress situations, maintaining professionalism and poise.
- Streamlined game operations by introducing efficient shuffling and dealing techniques.
- Maintained high level of concentration and accuracy under pressure, ensuring smooth game flow.
- Ensured compliance with gaming regulations and laws, upholding casino's reputation and legal standing.
- Developed and maintained rapport with regular patrons, encouraging repeat visits and loyalty to casino.
- Welcomed customers and established immediate rapport to encourage gameplay.
- Controlled equipment such as roulette wheels to run games.
- Trained new dealers in rules and operation of different games.
- Prepared players to join games by explaining rules and exchanging money for chips.
- Applied standard or special rules to games based on pre-agreed game rules.
- Dealt cards and compared hands to determine winners of games such as blackjack.
- Received and documented patrons' wagers prior to beginning games.
- Complemented player numbers to reach minimum levels for play of different games.
- Maintained rules for games and identified instances of cheating, notifying security team.
- Worked with dealer team to run larger games such as craps and baccarat.
Education
High School Diploma
Skills
Reliability and punctuality
Excellent customer service
Keen observation
Money handling expertise
Team player mentality
Patience and composure
Quick decision making
Stress tolerance
Strong mathematical skills
Gaming equipment maintenance
Game rules
Game management
Payoff control
Table management
Gaming commission compliance
Guest service
Loss and winning computations
Gaming commission regulations
Table game rules
Dealer training
Fraud detection
Conflict mediation
Wager management
Teamwork
Teamwork and collaboration
Quick thinking
Customer service
Problem-solving
Time management
Attention to detail
Problem-solving abilities
Multitasking
Multitasking Abilities
Reliability
Excellent communication
Organizational skills
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Money handling
Decision-making
Tactful communication
Customer interaction
Relationship building
Security procedures
Equipment cleaning
Professional ethics
Cash management
Team building
Task prioritization
Self motivation
Interpersonal skills
Analytical thinking
Conflict resolution
Goal setting
Guest relations
Professionalism
Interpersonal communication
Time management abilities
Continuous improvement
Physical stamina
Adaptability
Written communication
Mathematical proficiency
Crisis management
Risk management
Professional demeanor
Problem-solving aptitude
Analytical skills
Dispute mediation
Payout procedures
Multi-tasking
Gameplay monitoring
Maintain security
Player instruction
Card shuffling
Betting oversight
Chip inventory systems
Identify cheating
Gambling regulations compliance
Deal cards
Pay winnings
Payout calculation
Collect losing bets
Skilled at shuffling cards
Game dealing
Run table games
Collection reporting
Shuffling
Gaming chip inventory systems
Languages
Thai
Full Professional
Timeline
Table Game Dealer
Green Valley Ranch Resort Spa & Casino
09.1999 - CurrentRead More
Miliken High
High School Diploma
Read More