Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
16
16
years of professional experience
Work History
Secondary Market Specialist
First National Bank and Trust
Beloit
09.2013 - Current
Calculates and distributes daily mortgage, installment, and equity rates
Manages budgets and activity volume reports for board meetings, etc.
Configures multiple reports to balance each month end on volume of loans for FNBT.
Delivers mortgage loans to secondary markets (Fannie Mae, WHEDA, Rural)
Locks rates for loans, while reviewing with different investors to maintain the best gain on income for the company.
Manages and keeps track of income made on sales of loans.
Reviews appraisals and comments on SSRs to make sure appraisal is up to investor standards.
Orders appraisals and is the main communication from bank to appraiser. Balances and pays invoices for all appraisals.
Keeps track of originators commission and loan intake (applications, closed loans, ect.)
Annually recertifies with the investors FNBT sells to.
Orders supplies for our departments.
Actively looking as the bank was just purchased by a different bank
Loan Processing Representative
First National Bank and Trust
Beloit
12.2013 - 02.2017
Books and funds installment and equity loans
Does file maintenance to loans on the system, including payment schedules, interest methods, and collateral coeds
Takes in new applications for loans and assigns them to the correct processor
Orders title work and appraisal for the new loans
Orders BPE reports and letter report for consumer loans
Goes through loans after closing and finds items that need to go into our tracking system and finds what needs to be tracked, things that are missing, then assigns them to the correct person.
Does HMDA check on all loans that are HMDA reportable and checks and makes sure the information is correct to report to the Government
Tracks policy exceptions and pulls exception report and reviews for accuracy before board meeting
Checks the barcodes and scanning of co-workers to make sure they are going in correct place
Pay invoices for appraisals, BPES, and Title work, correspond with title companies to receive the documents that are needed.
Orders supplies for the department
PROMOTION
Collections Clerk
Blackhawk Bank
Beloit
10.2012 - 09.2013
Filing of legal, loan and other important documents
Reorganized Collections Department files to maximize flow and efficiency
Assist with locating, copying and mailing vital documents including death claims and legal documents
Maintain Collections Department notes for file tracking
Process vendor invoices, input into tracking system and send for payment
Communicate with utility companies for bank owned properties
Provide support for overflow of phone calls
Back up for Credit Department administrative duties
Teller II
Blackhawk Bank
Beloit
10.2012 - 09.2013
Highest number of transactions among fellow tellers
100% balancing rate
Opening and closing responsibilities
Cross selling of bank products
Consistently achieve teller referral goals
Cashier
Dairy Queen
Beloit
02.2009 - 10.2012
Handled customer transactions
Maintained customer satisfaction
Drive-thru associate
Education
High School -
Beloit Memorial High School
Beloit, WI
Skills
Microsoft Word and Excel
Data analysis and tracking
Financial analysis
Typing proficiency
Time management
Effective communication
Attention to detail
Invoice reconciliation
Report generation
Clerical support
Organizational skills
References
Tanya, Tullock, Manager, 815-979-7392, Rockford, IL
Toni, Waterhouse, Co-Worker, 815-291-9875, Roscoe, IL
Erica, Strohm, Co-Worker, 262-427-9960, Walworth, WI
Kristy, Howard, Former Co-Worker, 815-977-1310, Rockford, IL
JT, Current, SVP of Lending at FNBT, 414-236-9611, Oconomowoc, WI