Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anne Vitello

Willowick ,OH

Summary

Looking for a management role and to learn all aspects of running a cheese department at Heinens. A passion for cheese and ability to enhance sales through personalized recommendations.Adept at maintaining cleanliness and sanitation, ensuring a safe environment while delivering exceptional service.

Overview

24
24
years of professional experience

Work History

Deli Associate, Deli Backup, Cheese Backup

Heinens
08.2008 - Current
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated
  • Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.

Cheese Specialist

Heinens
06.2022 - 08.2023

Enhanced sales processes while managing ordering systems, credit reconciliation, and shrink reduction.

  • Greeted customers to educate, answer questions and prepare cheese.
  • Educated customers on proper storage techniques, ensuring optimal flavor preservation and reduced food waste.
  • Supported team members during busy periods by assisting with tasks like deli counter help or restocking shelves when necessary.
  • Collaborated with store management to plan and execute successful cheese promotions and events.
  • Maintained a clean and organized cheese counter, adhering to strict sanitation guidelines for improved customer experience.
  • Enhanced customer satisfaction by providing personalized cheese recommendations based on individual preferences.
  • Managed the ordering process, anticipating seasonal fluctuations in demand and adjusting stock levels accordingly for optimal inventory management.
  • Contributed to increased revenue by upselling complementary products such as crackers and spreads.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Sanitized and cleaned counters, shelves, floors and food service equipment.

Sales Floor Associate

Dillards Department Store
04.2005 - 11.2006
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.

Cashier and Assistant in Health and Beauty

Tops Grocery Store
06.2001 - 04.2005


  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

General Studies

Lakeland Community College
Willoughby, OH

Lake Catholic High School
Mentor, OH
05.2002

Skills

  • Customer service
  • Organized with excellent attention to detail
  • Highly dependable
  • Product presentation
  • Cheese production
  • Interactive demonstrations
  • Food and equipment safety
  • Cleaning and sanitizing
  • Pricing and shelf labeling

Timeline

Cheese Specialist

Heinens
06.2022 - 08.2023

Deli Associate, Deli Backup, Cheese Backup

Heinens
08.2008 - Current

Sales Floor Associate

Dillards Department Store
04.2005 - 11.2006

Cashier and Assistant in Health and Beauty

Tops Grocery Store
06.2001 - 04.2005

General Studies

Lakeland Community College

Lake Catholic High School
Anne Vitello