Annelie Kodama

Manage front end

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
• Maintained cleanliness and safety standards throughout store environment to ensure compliance.
• Processed returns and exchanges effectively, addressing customer concerns promptly.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Assisted customers in finding products, resulting in increased sales and positive feedback.
• Processed transactions accurately, demonstrating excellent attention to detail and cash handling skills.
• Handled customer complaints professionally by offering suitable solutions or referring them to management when necessary.
• Monitored expiration dates on perishable items to reduce waste and improve quality control.
• Assisted customers in finding proper products and offering suggestions.

• Handled customer returns efficiently, minimizing loss and maintaining customer satisfaction through effective communication skills.
• Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
• Reduced wait times by quickly processing transactions utilizing point-of-sale systems accurately and efficiently.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.