Anneliese Thompson
Phoenix,AZ
Summary
- A flexible worker with strong customer service skills who is proven to have the ability to manage multiple assignments while ensuring quality service and client/customer satisfaction with positivity.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Dog Sitter/Walker
Self-Employed
Phoenix, Arizona
05.2022 - Current
- Provided attentive care for dogs, ensuring their safety and comfort.
- Developed daily schedules for walks, feeding, and playtime activities.
- Communicated with pet owners to update on their dog's well-being.
- Managed multiple dog sitting assignments while maintaining quality service.
- Built strong relationships with clients through excellent customer service skills.
Housekeeper
Christ Church of the Valley
Phoenix, AZ
05.2019 - 08.2022
- Ensured cleanliness of worship areas and community spaces to enhance visitor experience.
- Maintained cleanliness of bathrooms to provide a safe and pleasant environment for guests., including toilets, tubs, showers and sinks.
- Performed sweeping and mopping of floors to maintain cleanliness and safety in high-traffic areas., vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Performed deep cleaning tasks on a regular schedule throughout the facility.
- Organized cleaning supplies and equipment for efficient access.
- Monitored supply inventory and reported needs to management promptly.
- Trained new team members on cleaning protocols and safety standards.
- Worked with staff to create a welcoming environment for all visitors.
- Assisted in setup and breakdown of events at the church.
- Used cleaning chemicals following proper guidelines.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Supported guests by addressing requests and questions, ensuring a positive and welcoming atmosphere. with receiving a solution to any requests or questions they may have had.
- Responded to medical emergencies and acted appropriately per my role.
Guest Experience Team Member
Chick-fil-A
Phoenix, AZ
05.2020 - 08.2020
- Provided exceptional customer service in a fast-paced restaurant environment.
- Greeted guests to create a welcoming dining atmosphere. in a friendly and professional manner.
- Assisted guests with menu selections and special dietary requests.
- Resolved any customer issues in a courteous and efficient manner.
- Collaborated with team members to ensure efficient order delivery.
- Maintained cleanliness and organization of dining and service areas.
- Supported inventory management by restocking supplies as needed.
- Processed payments accurately according to company policies and procedures.
- Participated in team meetings to discuss service improvement strategies.
Education
(3 Years) No Degree - Graphic Design With Emphasis in Web Design
Grand Canyon University
Phoenix, AZSkills
- Customer relationship management
- Schedule management
- Quality service
- Inventory management
- Cleanliness and Organization
- Training and onboarding
- Team collaboration
- Problem solving
- Computer skills
Certification
- Certification in Web Design, WestMEC, 2018-2019
Timeline
Dog Sitter/Walker
Self-Employed
05.2022 - Current
Guest Experience Team Member
Chick-fil-A
05.2020 - 08.2020
Housekeeper
Christ Church of the Valley
05.2019 - 08.2022
(3 Years) No Degree - Graphic Design With Emphasis in Web Design
Grand Canyon University