Annelyse Machado
Sacramento,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Budtender
Connected Cannabis
11.2023 - Current
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Increased repeat business through exceptional customer service and extensive knowledge of cannabis products.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Streamlined check-in processes for medical patients, expediting wait times while maintaining compliance with state requirements.
- Implemented creative merchandising techniques for cannabis displays, highlighting featured products effectively to boost sales performance.
- Provided valuable feedback on product quality and selection to management team members, contributing to continuous improvement efforts within the store operations.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
Budtender
Perfect Union
03.2023 - 09.2023
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Managed inventory efficiently, ensuring accurate stock levels and timely reordering of popular products to prevent shortages.
- Developed strong relationships with suppliers to stay informed about new products and industry trends, enhancing store offerings accordingly.
- Participated in ongoing education efforts regarding cannabis laws and regulations, staying up-to-date on industry changes to ensure compliance at all times.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Hostess
Prelude Kitchen And Bar
11.2022 - 03.2023
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Inventory Supervisor
Two Rivers Wellness
03.2022 - 03.2023
- Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
- Delivered timely and accurate reports on inventory performance, highlighting areas for improvement and driving continuous improvement initiatives.
- Conducted root cause analyses on recurring issues related to stock discrepancies or shrinkage losses, implementing corrective actions where necessary.
- Monitored completeness, accuracy and compliance during inventory transactions.
- Led and supervised inventory team, conducting training and setting appropriate schedules.
- Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
Barista
5 Sips Coffee And Tea
08.2021 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Receptionist
Two Rivers Wellness
12.2020 - 08.2021
- Operated multi-line telephone system to answer and direct high volume of calls.
- Welcomed customers with friendly greeting, answered general questions, etc.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Organized, maintained and updated information in computer databases.
- Maintained visitor log for entering and leaving facility for security purposes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered central telephone system and directed calls accordingly.
Classified Clerk
Sacramento City College Disability Services and Programs for Students
06.2019 - 06.2020
- Customer and Administrative service skills required
- Assisted students with disabilities in the application process for the services program
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Student Assistant
Sacramento City College Disability Services and Programs for Students
08.2017 - 05.2019
- Assisted students with disabilities in their classes
- Scribed and took notes for assigned students
- Supported students with visual impairments by assisting them from one location to another on campus
- Created voice recordings of readings assigned for students to better help those who preferred audio notes
- Formulated Word documents to share with assigned students to better prepare them for the course
Barista/Cashier
Espresso Metro
01.2020 - 04.2020
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
Education
Bachelor of Arts - Sociology
Sacramento State University
Sacramento, CA05.2022
Associate of Arts - Interdisciplinary Studies
Sacramento City College
Sacramento, CA05.2019
Associate of Arts - Social Sciences
Sacramento City College
Sacramento, CA05.2019
Associate of Arts - Sociology
Sacramento City College
Sacramento, CA05.2019
High School Diploma -
C.K. McClatchy High School
Sacramento, CA06.2016
Skills
POS Systems
Customer Service
Professional Demeanor
Adaptive and creative
Conflict Mediation
Inventory Management
Continuous Improvement
Awards
Student of Distinction Award - at Sacramento City College
Timeline
Budtender
Connected Cannabis
11.2023 - Current
Budtender
Perfect Union
03.2023 - 09.2023
Hostess
Prelude Kitchen And Bar
11.2022 - 03.2023
Inventory Supervisor
Two Rivers Wellness
03.2022 - 03.2023
Barista
5 Sips Coffee And Tea
08.2021 - 05.2022
Receptionist
Two Rivers Wellness
12.2020 - 08.2021
Barista/Cashier
Espresso Metro
01.2020 - 04.2020
Classified Clerk
Sacramento City College Disability Services and Programs for Students
06.2019 - 06.2020
Student Assistant
Sacramento City College Disability Services and Programs for Students
08.2017 - 05.2019
Bachelor of Arts - Sociology
Sacramento State University
Associate of Arts - Interdisciplinary Studies
Sacramento City College
Associate of Arts - Social Sciences
Sacramento City College
Associate of Arts - Sociology
Sacramento City College
High School Diploma -
C.K. McClatchy High School
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