Annemarie Rosenberger
Starbucks
103 Bright Side Dr,KY
7
years of professional experience
Dynamic and results-driven professional with extensive experience at Starbucks, excelling in exceptional customer service and cash handling. Proven ability to enhance team performance and maintain operational efficiency. Recognized for attention to detail and effective time management, ensuring a positive customer experience while adhering to safety and quality standards.
Work History
Barista
2 Years 1 Month- Prepared handcrafted beverages following recipe standards and drink customization requests.
- Operated espresso machines, blenders, and brewing equipment safely and efficiently.
- Delivered friendly customer service while taking orders and resolving routine concerns.
- Handled POS transactions, cash drawer accuracy, and mobile order coordination.
- Collaborated with team members to manage rush periods and maintain service speed.
- Followed food safety, sanitation, and workplace procedures during daily shift tasks.
Teachers Assistant
7 Months- Supported classroom instruction by reinforcing lesson objectives and individual student learning needs.
- Monitored student behavior and maintained orderly learning environment aligned with school expectations.
- Assisted teacher with preparation of instructional materials, worksheets, and classroom activities.
- Guided small-group and one-on-one instruction to strengthen student understanding and participation.
- Documented student progress and communicated observations to lead teacher for instructional follow-up.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Certified Nursing Assistant
1 Year 4 Months- Assisted patients with bathing, grooming, dressing, and mobility support
- Monitored vital signs and reported changes to nursing staff promptly
- Documented patient care activities accurately in electronic medical records
- Maintained infection control standards during daily patient care tasks
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- CPR and other life saving abilities learned and used during patient distress
Shift Supervisor
4 Years- Supervised shift operations, ensuring smooth customer service, cash handling, and store readiness.
- Trained team members on register procedures, fuel station protocols, and safety standards.
- Monitored inventory levels, restocked merchandise, and reduced out-of-stock conditions.
- Resolved customer concerns quickly while maintaining courteous, efficient service.
- Enforced compliance with company policies, food safety, and loss prevention procedures.
- Coordinated staff schedules and task assignments to maintain coverage and productivity.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
Education
Associate of Arts
Associate of Science - Radiology
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Exceptional customer service
Safe food handling
Menu memorization
Timeline
Barista
Starbucks
2024.09 - CurrentRead More
Teachers Assistant
Hardin County Schools
2023.11 - 2024.06Read More
Certified Nursing Assistant
Baptist Health Hospital
2022.07 - 2023.11Read More
Shift Supervisor
Newcomb Oil
2019.07 - 2023.07Read More
Elizabethtown Community And Technical College
Associate of Arts
Read More
Elizabethtown Community And Technical College
Associate of Science from Radiology
Read More