Open To Work
Annemieke Coetzer
Dunlap,IA
Summary
Detail-oriented professional skilled in schedule management and effective communication. Proven ability to enhance customer relationships and streamline operations, contributing to improved business processes.
Overview
3
3
years of professional experience
Work History
Personal Assistant
Specialized Portfolio Solutions
South Africa, Gauteng
08.2016 - 04.2017
- Supported daily operations by managing schedules and organizing meetings.
- Assisted in preparing documents and presentations for team meetings.
- Maintained accurate records of correspondence and important information.
- Conducted research to support decision-making processes and facilitate planning.
- Managed correspondence, prioritizing urgent communications for timely responses.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
Sales Associate
Electronic Fitment Centre
South Africa, Gauteng
05.2015 - 08.2016
- Assisted customers in selecting electronic products based on needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Collaborated with team members to ensure stock availability and inventory management.
- Resolved customer inquiries and issues to improve satisfaction levels.
- Provided feedback on customer preferences to inform product selection strategies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
Call Center Representative
Customer Interactive Center
South Africa, Gauteng
05.2014 - 05.2015
- Managed high volumes of incoming calls with professionalism and efficiency.
- Collaborated with team members to improve service delivery processes.
- Engaged customers through active listening and effective communication techniques.
- Trained new representatives on sales techniques and company procedures effectively.
- Answered incoming calls from customers, providing prompt and accurate information.
- Developed strong relationships with repeat customers through consistent follow-up communication.
Restaurant Hostess
Adega Portuguese Restaurant
South Africa, Gauteng
01.2014 - 12.2014
- Greeted guests warmly and guided them to their tables.
- Managed reservations using restaurant's booking system efficiently.
- Coordinated with servers to ensure timely seating and service flow.
- Maintained cleanliness and organization of the host station area.
- Communicated wait times clearly to guests during busy periods.
- Assisted in training new host staff on procedures and customer service.
- Addressed guest inquiries and resolved concerns promptly and professionally.
- Collaborated with management on improving guest seating arrangements.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
B.Psych - Trauma Counselling
Pearson Group
South AfricaSkills
- Client service and communication
- Appointment scheduling and calendar management
- Correspondence management
- Customer relationship management
- Problem solving
- Active listening
- Invoice processing
- Advanced computer skills
Languages
English
Native/ Bilingual
Afrikaans
Native/ Bilingual
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$45000/yr - $200000/yrTimeline
Personal Assistant
Specialized Portfolio Solutions
08.2016 - 04.2017
Sales Associate
Electronic Fitment Centre
05.2015 - 08.2016
Call Center Representative
Customer Interactive Center
05.2014 - 05.2015
Restaurant Hostess
Adega Portuguese Restaurant
01.2014 - 12.2014
B.Psych - Trauma Counselling
Pearson Group