Annerie Louw
Fort Worth,TX
Summary
Results-driven professional with experience in sales support coordination and account management. Known for strong problem-solving skills and attention to detail, contributing to improved client relationships and streamlined processes.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Sales Coordinator
Managed Integrity Evaluation (MIE)
Pretoria, South Africa
04.2022 - 01.2026
- Generated quotes and conducted costing calculations for client proposals.
- Prepared client product and solution information to support sales team prior to meetings.
- Facilitated client account setup registrations and resolved general inquiries to enhance client satisfaction.
- Oversaw smaller client accounts, maintaining communication and promptly addressing issues to strengthen client relationships.
- Maintained and updated client records, including contact details, contracts, and account structures.
- Collaborated with sales leadership and operations teams to resolve queries and meet business objectives.
- Prepared documentation for meetings, including CRM updates and amendments to corporate documents.
- Supported month-end billing processes and performed manual updates on client accounts.
Retail Sales Associate
Somebunny New (Baby goods store)
Potchefstroom, South Africa
01.2021 - 12.2021
- Facilitated efficient transaction flow by accurately processing purchases through POS system.
Organized incoming shipments by promptly unpacking and restocking merchandise.
Maintained cleanliness and organization of sales floor through daily cleaning tasks.
Supported loss prevention efforts by effectively monitoring store activity.
Addressed customer questions and complaints in a friendly, professional manner.
Conducted regular price checks to ensure accurate product pricing.
Collaborated on visual merchandising and window displays to enhance customer attraction.
Assisted customers in locating products and provided tailored recommendations. - Facilitated efficient transaction flow by accurately processing purchases through POS system.Organized incoming shipments by promptly unpacking and restocking merchandise.Maintained cleanliness and organization of sales floor through daily cleaning tasks.Supported loss prevention efforts by effectively monitoring store activity.Addressed customer questions and complaints in a friendly, professional manner.Conducted regular price checks to ensure accurate product pricing.Collaborated on visual merchandising and window displays to enhance customer attraction.Assisted customers in locating products and provided tailored recommendations.
- Guided customers in selecting baby products with tailored recommendations, improving their shopping experience.
- Organized product displays to boost visual appeal and accessibility, attracting more customer interest.
Au Pair
Lourens Family
Pretoria, South Africa
03.2020 - 12.2020
- Supervised daily activities for children, ensuring safety and fostering active engagement.
- Coordinated educational and recreational activities, supporting developmental milestones.
- Fostered a close relationship with the little girlMonitored play activities to verify safetyMaintained effective schedule balance between rest periods, active play, and instructionTaught her to organize toys, wash hands and proper behavior leading by exampleMet with parents about daily activities, positive developments, and issuesObserved play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Prepared nutritious meals according to family dietary preferences and guidelines.
Education
Bachelor of Arts - Psychology And Sociology
North-West University
South Africa04-2023
High School Diploma -
Afrikaanse Hoër Meisieskool Pretoria
South Africa12-2018
Skills
- Client relationship management
- CRM software proficiency
- Sales support coordination
- Sales documentation
- Account maintenance
- Costing calculations
- Problem solving
- Attention to detail
- Team collaboration
- Conflict Management
Certification
Thomas International
Personal Profile Analysis
(PPA) Practitioner
Personal Profile Analysis
(PPA) Practitioner
Timeline
Sales Coordinator
Managed Integrity Evaluation (MIE)
04.2022 - 01.2026
Retail Sales Associate
Somebunny New (Baby goods store)
01.2021 - 12.2021
Au Pair
Lourens Family
03.2020 - 12.2020
Bachelor of Arts - Psychology And Sociology
North-West University
High School Diploma -
Afrikaanse Hoër Meisieskool Pretoria