Annesha Clemons
Detroit,MI
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations. At Five Guys Burger And Fries, leveraged leadership and organization skills to support key projects, achieving timely completion within budget constraints. Excelled in roles requiring exceptional communication and guest service, consistently exceeding employer expectations without exceeding a 55-word limit.
Overview
5
5
years of professional experience
Work History
Car Porter
Performance Driven Workforce
2023.01 - 2024.07
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Hosti
J Alexander Restaurant
2023.02 - 2023.12
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Management Trainee
Five Guys Burger And Fries
2019.03 - 2022.12
- Provided administrative support during key projects, ensuring timely completion and adherence to defined budgets or resource constraints.
- Prepared and charted data and metrics for detailed status reports.
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to personnel matters or legal issues within the organization.
- Used company reports to analyze sales, gross profit and inventory activities.
- Handled day-to-day customer or client questions via telephone or email.
Education
Detroit Community High School
Detroit, MISkills
Customer service
Guest service
Time management
Leadership
Serving
Communication
Organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Timeline
Hosti
J Alexander Restaurant
2023.02 - 2023.12
Car Porter
Performance Driven Workforce
2023.01 - 2024.07
Management Trainee
Five Guys Burger And Fries
2019.03 - 2022.12
Detroit Community High School