Summary
Overview
Work History
Education
Skills
Timeline
Generic

Annessa Fiscus

Worthington,PA

Summary

Office manager with extensive experience at Lucchetti Total Vision, specializing in inventory management and insurance processing. Proven ability to enhance workflow and train staff, resulting in improved patient satisfaction through effective communication. Proficient in EyeCloud Pro, combining leadership and technical skills to achieve operational success.

Overview

20
20
years of professional experience

Work History

Office Manager

Lucchetti Total Vision
Sarver, PA
06.2020 - 08.2026
  • Managed office department to streamline operations and enhance workflow.
  • Supervised and trained new hires to ensure effective integration into the team.
  • Tracked daily inventory and sales to maintain accurate stock levels.
  • Understanding of all insurances and communicating to patients what is covered
  • Frame management (buying, organizing and pricing and inventory

Optician

Butler Eye Care, Inc.
Butler, PA
08.2006 - 11.2017
  • Repaired broken glasses and resolved prescription issues to maintain patient satisfaction
  • Processed insurance claims for patients to facilitate timely reimbursements
  • Maintained patient work orders to ensure accurate tracking of tasks, prescription records, and payment records
  • Supervised and trained new hires to ensure consistent service quality

Optical Manager

Dr Genovese Optomalogy
Kittanning, PA
08.2011 - 08.2017
  • Managed office operations to ensure seamless workflow and patient satisfaction
  • Processed work orders and secured insurance authorizations for timely patient care
  • Collaborated with frame representatives to maintain an up-to-date inventory of current eyewear styles
  • Performed eyeglass repairs for customers and fixed any issues that patients might have with their prescriptions

Education

High school diploma -

Kittanning Shs
Kittanning, PA
06-1995

Skills

  • office management
  • inventory management
  • insurance processing
  • Eyecloud Pro
  • Revolution
  • Inventory management

Timeline

Office Manager

Lucchetti Total Vision
06.2020 - 08.2026

Optical Manager

Dr Genovese Optomalogy
08.2011 - 08.2017

Optician

Butler Eye Care, Inc.
08.2006 - 11.2017

High school diploma -

Kittanning Shs
Annessa Fiscus