Accomplished Vice President - Account Executive with 10 plus years of expertise in account management within the mortgage industry. Skilled in sales and operations, adeptly adapting to different roles and generating immediate positive results. Committed to improving operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Construction Draw Administrator
Crescent Mortgage Company
01.2024 - Current
Manage residential construction and renovation loan disbursement process
Facilitate pre closing calls with the builder and borrower to detail the company and sub-servicers policies and process
Monitor and communicate with the builder and borrower regarding draws, draw percentage, inspections, builders risk insurance, flood and hazard insurance requirements and documentation
Maintain contractor and builder approval list
Notified sub-servicers of draws issued
Assisted the servicing department with borrower inquires and concerns; billing statements, payment history, servicing notes, etc.
Vice President - Sales Support/Inside Account Executive
Drove improvements in sales support operations, elevating customer satisfaction and compliance standards
Support leadership in strategic initiatives, contributing to overall business growth
Communicate with customers to identify needs and sales opportunities
Vice President - Account Executive
Crescent Mortgage Company
05.2013 - 04.2021
Relationship building internally and externally
Account management, driving loan pipeline efficiency and ensuring compliance with industry regulations with fostering strong client relationships
Cultivated internal and external partnerships, utilizing communications skills to train clients on products and systems, enhancing overall satisfaction
Drove new customer acquisition and account retention, leveraging thorough knowledge of FNMA, FHLMC, government and construction products
Delivered impactful sales presentations, securing new business
Skills
Account Management
Business Development
Pipeline Management
Product Demonstrations
Organized and Efficient
Attention to Detail
Results Driven
Documentation and Reporting
Certification
NMLS 2010 – Present
Awards
President’s Club - Construction Closed Loans
Timeline
Construction Draw Administrator
Crescent Mortgage Company
01.2024 - Current
Vice President - Sales Support/Inside Account Executive