Tiffany TRIMBLE
Redford Charter Township
Summary
Draw Administrator at Flagstar Bank with a proven track record in customer service and problem-solving. Expertly managed account inquiries and trained new employees, enhancing team collaboration and efficiency. Skilled in email correspondence and records management, consistently ensuring timely resolutions and maintaining a full construction pipeline.
Overview
16
16
years of professional experience
Work History
Draw Administrator
Flagstar Bank
Troy
01.2010 - Current
- Assisted clients with account inquiries, ensuring timely resolution of issues.
- Provided general administrative support to staff members.
- Monitored emails, sorted mail and distributed correspondence accordingly.
- Answered incoming calls and responded to customer inquiries.
- Trained new employees.
- Responded promptly to customer complaints in a professional manner.
- Maintain a full construction pipeline.
Education
High School Diploma -
Cooley High
Detroit, MI06-1997
Skills
- Customer service
- Email correspondence
- Time management
- Employee training
- Problem solving
- Effective communication
- Team collaboration
- Customer relationship management
- Account management
- Office software
- Records management
Timeline
Draw Administrator
Flagstar Bank
01.2010 - Current
High School Diploma -
Cooley High