Annet Colon
NEW YORK CITY,NY
Summary
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Gary Hamilton
05.2022 - 05.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Chip City
Gabriel Santans
10.2020 - 12.2021
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated cash registers and processed payments accurately.
- Managed customer service operations, including taking orders and resolving complaints.
- Created appealing displays to showcase products in bakery.
Babysitting/Dog Pet Sitter
Jeramiah Cardi
01.2019 - 03.2020
- Remove hazards and develop appropriate boundaries and rules to create a safe environment for children
- Instruct and assist children in the development of health and personal habits, such as eating, resting
- Teach and perform age-appropriate activities, such as lap play, reading, and arts and crafts, to encourage intellectual development of children
- Regulate children's rest periods and nap schedules
- Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Maintained a safe and comfortable environment for dogs, ensuring proper exercise, feeding, and playtime routines.
- Maintained a clean and organized workspace for dog care activities, ensuring the health and safety of all pets involved.
- Built trust with pet owners through consistent communication and updates on their dog''s well-being while in my care.
Education
Associate of Science - Criminal Justice
Borough of Manhattan Community College
New York, NY01-2026
No Degree - Student
Central Park East High School
1573 Madison Ave, New York, NY 1002906.2022
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Memory retention
Hobbies and Interests
- Sports management
- Dance
- KickBoxing
Leadership Experience
- Chess Club, New York, NY, 09/01/20, Present, Learned basic skills of chess, Gained strategic skills
- Batmanning, New York, NY, 09/01/18, 03/01/19, Learned how to be a team player, Leadership, Communication
Accomplishments
- Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Resolved product issue through consumer testing.
Affiliations
- church assistant teacher
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Gym Workouts
- Baking
- Music
- Watching Movies and TV Shows
- Cooking
- I enjoy helping others and giving back to the community
- Dancing
- Fashion and Style
- Regularly practice mindfulness and meditation for overall wellness
- Enjoy hobbies that combine physical activity with outdoor exploration
Timeline
Restaurant Waiter
Gary Hamilton
05.2022 - 05.2024
Chip City
Gabriel Santans
10.2020 - 12.2021
Babysitting/Dog Pet Sitter
Jeramiah Cardi
01.2019 - 03.2020
Associate of Science - Criminal Justice
Borough of Manhattan Community College
No Degree - Student
Central Park East High School