Annette Benitez
Houston,TX
Summary
Experienced with coordinating and managing complex appointment schedules to ensure seamless operations. Utilizes strong organizational and communication skills to handle changing priorities effectively. Track record of enhancing client satisfaction through meticulous attention to detail and proactive problem-solving.
Overview
5
5
years of professional experience
Work History
Appointment Scheduler
Baylor College Of Medicine
01.2021 - Current
Department is PRC Patient Resource Center. Assist patient’s in scheduling doctor appointments and find the best schedule for the patients. Send written message to the clinic via doctors information and correct nurse pool regarding patients medications , referrals that are needed , test orders or accommodations of appointments. System is on EPIC. Registration of new patients gathering important information to create new patient chart.
Education
Graduate
South Houston High School
Pasadena, TXSkills
Extensive Customer Service Patient care Listening skills Schedule for multiple departments within the clinic Departments are: Family Medicine, General Internal Medicine, Endrocrinology, Gastroenterology, Cardiology, Texas Heart Institute, rheumatology, Transition Medicine, Allergy, Pulmonary, Sleep Center Adult Genetics Patient information line Respond to patients call back to assist with scheduling Assist outside doctor offices to schedule their patient Send message to clinic for pharmacies to clarify medication or instructions Check message status for outside agency , clinic , medical supplies companies etc
Timeline
Appointment Scheduler
Baylor College Of Medicine
01.2021 - Current
Graduate
South Houston High School
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