Annette Bernal
Cincinnati,OH
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Auction Cataloguer
Velvet Cricket
08.2021 - 01.2024
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across weekends, and holidays.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Inside Sales Representative
Everything But The House
01.2017 - 09.2020
- Served customers with knowledgeable, friendly support at every stage of auction item sale.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Stayed current on company offerings and industry trends.
Food Delivery Driver
Moe's Southwest Grille
01.2015 - 06.2015
- Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Participated in regular training sessions to stay updated on company policies and product offerings.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
Medical Assistant Technician
University Of Cincinnati Medical Center
01.2014 - 03.2014
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collected and documented patient medical information such as blood pressure and weight.
Medical Assistant
Dermatology And Skin Care Associates
09.2013 - 12.2013
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
Flight Attendant
Delta Airlines
08.1999 - 01.2011
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Assisted unaccompanied minors throughout their journey by providing supervision and engaging them in age-appropriate activities or conversation.
- Ensured safety and comfort of customers onboard aircraft.
- Used excellent customer service skills in addressing passengers' needs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Coordinated with ground personnel to resolve any issues or discrepancies in a timely manner, maintaining smooth operations.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Education
No Degree - Psychology
Sacramento City College
Sacramento, CASkills
- Analytical Thinking
- Research
- Attention to Detail
- Friendly, Positive Attitude
- Problem Resolution
- Written Communication
- Self-Directed
- Troubleshooting
- Multitasking Abilities
- Social Perceptiveness
Travel
My absolute favorite thing to do when finances permit, is to travel. I have spent the majority of my travel in Scotland. I love learning about and embracing other cultures!
Timeline
Auction Cataloguer
Velvet Cricket
08.2021 - 01.2024
Inside Sales Representative
Everything But The House
01.2017 - 09.2020
Food Delivery Driver
Moe's Southwest Grille
01.2015 - 06.2015
Medical Assistant Technician
University Of Cincinnati Medical Center
01.2014 - 03.2014
Medical Assistant
Dermatology And Skin Care Associates
09.2013 - 12.2013
Flight Attendant
Delta Airlines
08.1999 - 01.2011
No Degree - Psychology
Sacramento City College