ALEXIS GARETSON
Beloit,USA
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
7
7
years of professional experience
Work History
Auction Cataloguer
Beloit Auction
02.2026 - Current
- Cataloged auction items utilizing advanced inventory management software to ensure accurate listings.
- Conducted thorough research on auction merchandise, enhancing item descriptions and market value assessments.
- Collaborated with team members to streamline cataloging processes, improving workflow efficiency and accuracy.
- Mentored junior catalogers, providing training on best practices for item evaluation and documentation.
- Implemented quality control measures to ensure high standards in item descriptions and photographs for auctions.
- Adapted quickly to changing workflows and priorities, maintaining high-quality work under tight deadlines.
Health and Beauty Team Associate
Walmart
12.2024 - Current
- Developed strong cooperative relationships with coworkers and managers.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
RETAIL SALES ASSOCIATE
Tongass Trading Company
04.2024 - 10.2024
- Greeted customers and engaged in conversation to assess needs
- Delivered exceptional customer service to over 1.5 million guests
- Located merchandise on racks or shelves and delivered to customers
- Performed daily opening and closing procedures such as counting money in the cash drawer and setting up the store for business
- Used POS system to process sales and refund transactions
- Utilized problem solving techniques for difficult transactions or returns
- Explained products and services to help customers make informed decisions
- Replenished sales floor shelves and assisted customers with alternatives for out-of-stock items
- Mastered point-of-sale systems, including cash register operations and credit card processing
SKI RENTAL TECHNICIAN
Wild Bills Ski and Snowboard
11.2023 - 02.2024
- Ensured that all rental forms were filled out correctly by customers prior to departure from store premises
- Adhered to safety protocols when handling rental equipment
- Developed strong knowledge of various types of ski and snowboard equipment
- Demonstrated an ability to troubleshoot minor repairs with ski and snowboard equipment
- Maintained ski rental equipment, including skis, snowboards, and boots, ensuring proper functioning and safety of all items
- Performed daily maintenance on ski rental equipment such as waxing and sharpening edges
- Assisted customers in selecting the appropriate size and type of ski or snowboard based on individual needs
- Followed established procedures for closing down the shop at end of day operations
GUEST SERVICE REPRESENTATIVE, HOUSEKEEPING
Huttopia Southern Maine
06.2023 - 10.2023
- Replenished retail merchandise and display cases to foster strong visual presentation
- Developed a strong understanding of company policies and procedures
- Maintained knowledge of current promotions and hotel policies regarding payment and exchanges
- Adhered to company standards for guest satisfaction ensuring an enjoyable experience for all visitors
- Answered incoming calls promptly and courteously, providing accurate information about the hotel services
- Ensured that all cleaning products were used safely according to manufacturer instructions
- Collaborated closely with other housekeeping staff members in order to maintain high standards of hygiene throughout the hotel premises
- Responded quickly to any emergency situations involving spills or accidents in order to prevent further damage from occurring
CLERICAL OFFICE ASSISTANT
Crossroads Counseling Center
12.2022 - 06.2023
- Performed reception duties such as greeting visitors, answering phones and directing inquiries appropriately
- Developed effective relationships with internal departments to ensure smooth operations of daily activities
- Provided administrative support to management and staff, including typing, filing, copying, data entry and mail distribution
- Organized files in an efficient manner for easy retrieval when needed
- Developed superior organizational and time management skills to efficiently manage multiple tasks simultaneously
- Provided exceptional customer service, responding promptly to inquiries, resolving issues in a timely manner, and ensuring customer satisfaction
ACTIVITIES ASSISTANT
Grand Teton Lodging Company
05.2022 - 09.2022
- Organized and implemented recreational activities to engage visitors in socialization and physical exercise
- Utilized effective problem-solving techniques to address challenging situations
- Maintained accurate records of participants' attendance and progress reports
- Adapted quickly to changing circumstances while managing multiple tasks simultaneously
- Assisted with decorating and preparing facility for special events and seasonal parties
- Engaged clients in meaningful conversations that encouraged personal growth
- Established and sustained cooperative and positive professional relationships with staff and guests
- Conducted appropriate and engaging activities for various age groups
HOTEL FRONT DESK SUPERVISOR
Cobblestone Hotel and Suites
01.2022 - 04.2022
- Served as a liaison between customers and other departments within the hotel; ensured timely response times for requests or inquiries
- Collaborated with other departments to ensure smooth coordination of services for guests, such as housekeeping and maintenance
- Implemented new policies and procedures related to front desk operations while monitoring their effectiveness
- Utilized various software programs to manage online reservations effectively
- Provided ongoing training sessions for front desk staff on topics such as customer service techniques and conflict resolution
- Created reports to track daily performance metrics such as occupancy rate, average length of stay
- Handled cash transactions accurately while adhering to established policies and procedures
- Established procedures to improve the check-in and check-out process, leading to increased efficiency and customer satisfaction
ASSISTANT HOUSEKEEPING SUPERVISOR
TownePlace Suites by Marriott
06.2020 - 01.2021
- Conducted regular inspections of guest rooms to ensure quality control
- Assigned tasks to team members based on individual strengths, experience levels and workloads
- Resolved customer complaints in a timely manner while maintaining a high level of professionalism
- Responsible for ensuring proper care and use of equipment by housekeeping personnel
- Enforced safety regulations among all employees in accordance with OSHA guidelines
- Organized and attended regular meetings with housekeeping staff to discuss operational issues or concerns
- Recruited, trained, evaluated, coached, mentored and disciplined assigned personnel
- Ensured all rooms were inspected for cleanliness to meet company standards
- Maintained inventory of cleaning supplies, linens and other materials as needed
- Served as a role model for team members by demonstrating exemplary leadership qualities
FRONT DESK AGENT
TownePlace Suites by Marriott
05.2019 - 01.2021
- Established rapport with other employees to improve operations
- Utilized extensive knowledge of rates, packages, and special promotions to drive sales
- Resolved guest issues with creative solutions, escalating major concerns to management
- Handled incoming calls promptly and professionally, providing information or transferring calls as necessary
- Maintained accurate inventory of supplies needed for front desk operations
- Demonstrated strong organizational and multitasking skills to manage multiple tasks simultaneously
- Collected and received correspondence for supervisors and other employees
- Greeted customers in a friendly and professional manner, while providing excellent customer service
- Evaluated negative situations and took alternate courses of action to avoid conflict
- Handled cash, credit and debit card transactions accurately
- Coordinated with housekeeping staff to verify all rooms were clean and ready for guests
Education
HIGH SCHOOL DIPLOMA - undefined
Beloit Memorial High School
Beloit, WI06.2017
Skills
- Employee Training
- Time Management
- Office Management
- Social Media Knowledge
- Staff Management
- Valid Driver's License
- Schedule Management
- Office Supplies and Inventory
- Team Bonding
- Administrative Procedures
- Administrative Duties
Timeline
Auction Cataloguer
Beloit Auction
02.2026 - Current
Health and Beauty Team Associate
Walmart
12.2024 - Current
RETAIL SALES ASSOCIATE
Tongass Trading Company
04.2024 - 10.2024
SKI RENTAL TECHNICIAN
Wild Bills Ski and Snowboard
11.2023 - 02.2024
GUEST SERVICE REPRESENTATIVE, HOUSEKEEPING
Huttopia Southern Maine
06.2023 - 10.2023
CLERICAL OFFICE ASSISTANT
Crossroads Counseling Center
12.2022 - 06.2023
ACTIVITIES ASSISTANT
Grand Teton Lodging Company
05.2022 - 09.2022
HOTEL FRONT DESK SUPERVISOR
Cobblestone Hotel and Suites
01.2022 - 04.2022
ASSISTANT HOUSEKEEPING SUPERVISOR
TownePlace Suites by Marriott
06.2020 - 01.2021
FRONT DESK AGENT
TownePlace Suites by Marriott
05.2019 - 01.2021
HIGH SCHOOL DIPLOMA - undefined
Beloit Memorial High School