Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Annette Braley

Epping,NH

Summary

Dynamic professional with experience at Dunkin' Donuts and People's United Bank, excelling in customer engagement and problem-solving. Proven ability to multitask and maintain high-quality standards while training new team members. Recognized for attention to detail and effective communication, ensuring exceptional service and operational efficiency.

Overview

8
8
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Epping, NH
05.2019 - Current
  • Operated coffee brewing equipment and maintained quality standards for beverages.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Bank Teller

People's United Bank
Raymond, NH
02.2017 - 05.2019
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
  • Balanced cash drawer daily, identifying discrepancies and implementing corrective measures.
  • Assisted customers with account inquiries, providing personalized service and resolving issues promptly.
  • Trained new tellers on operational procedures and best practices for customer interactions.

Education

High School Diploma -

Epping High School
Epping, NH
06-1996

Skills

  • Customer engagement
  • Cross-functional teamwork
  • Multitasking and organization
  • Time management
  • Clear communication
  • Problem-solving
  • Cleaning
  • Attention to detail
  • Equipment maintenance
  • Housekeeping

Interests

  • Baking
  • I enjoy cooking for friends and family gatherings
  • Volunteering with youth sports programs as a cheer coach
  • Camping
  • Hiking
  • Kayaking

Timeline

Crew Member

Dunkin' Donuts
05.2019 - Current

Bank Teller

People's United Bank
02.2017 - 05.2019

High School Diploma -

Epping High School