Experienced and dedicated Warehouse Lead, with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Navigated through excel sheets, word documents, SAP and managing emails.
Loaded, unloaded, and moved material to and from storage and production areas.
Collaborated with various departments to manage timely delivery of orders and avoid delays.
Received new stock and input values into computer system.
Balance the cash drawer by counting cash at the beginning and end of shift.
Maintain a high level of professionalism and calmness with all customers in high-stress
situations.
Upsell products to customers and exceed daily quotas
Provide a positive customer experience with friendly and courteous service.
Maintain a safe and clean working environment by complying with rules and regulations
Set-up and clean-up for athletic events in the athletic complex.
Upkept athletic turf fields, such as football, soccer and softball fields by fertilizing, sodding and mowing.
Able to operate different types of landscaping equipment such as sod cutter, walk behind mower, utility cart, edger, string trimmer and other heavy maintenance equipment.
Trained new employees.
Oversaw customer orders and assist with order fulfillment to ensure customer satisfaction.
Kept all stations stocked and clean to meet expected customer demand.
Attended customers in a timely manner.